Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to use website, fast delivery, very pleased with product, easy to fit.”

Helpful Report

“you delivered what i ordered on time - what more can you say !”

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“I had been looking for a certain product to replace 'felt type' self-adhesive pads which were placed on the feet of all our furniture to prevent scratching our new Amtico flooring, and finally I came across the Vital Parts product range. Vital Parts screw-on, Teflon glides were just perfect and available in different sizes too, plus they are really good quality products and very reasonably priced too. Nice and easy to order and delivered quickly, in good time with standard delivery charge. Thanks Vital....”

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“A superb web site, making it very clear what to order. The 'sample' service is wonderful, so that customers can be sure they get the correct product. Orders are dealt with quickly, are packaged well and arrive very promptly. I am full of admiration for 'Vital Parts' and would recommend them to anyone.”

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“Good product Fast delivery Satisfied customer”

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“Great service, would definitely use your services again! Derek Kemp”

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“Very efficient, thank you. Did what it said on the box”

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“Excellent customer service. Prompt delivery. Did have to buy more items than I needed though.”

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“First class service and advice. Freephone would be appreciated”

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“We were completing the design of a bespoke cart for a residential kitchen in N London...the major components had already been sourced, some from the US and some from the UK...but the final connections depended on very particular items which were required to have the precise thread size and fitting dimensions. Vital Parts' website allowed us to quickly find the exact items and despatch and delivery were quick and efficient. Recommended.”

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“The parts we ordered came quickly and were a perfect fit. The provision of the free samples is a great help in getting exactly what is needed.”

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“Product arrived quickly and well-packaged. Exactly as described and does the job perfectly. Great service, thank you.”

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“A quick phone call because 1 item was out of stock and a suitable replacement was provided and a Fast delivery. Great service thanks”

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“Very pleased with parts and good prices”

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“Price and quality of products.”

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“Goods delivered promptly, and as described. Quality very good.”

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“I asked for a sample which arrived very quickly. When ordering everything went swimmingly.”

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“Said delivery was going to be 3 - 5 days and it came in two! Under promise and over deliver!”

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“They had the professionalism & patience to help me find the exact sized two parts I needed for my project even though it was only a very small order I would definitely use and recommend vital parts again.”

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“The operatives are very courteous and helpful and the products absolutely ideal for our use. having spent many hours looking for the items we needed online we found "Vital Parts" and their stock and choice of components appears to be second to none. Really pleased with products and service.”

Helpful Report

Vital Parts is rated 4.7 based on 3,000 reviews