Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had the parts i required at a good price. Would buy from again.”

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“Promt and well priced”

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“they sent me some samples promptly which helped me to select the correct product easily”

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“prompt helpul service”

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“Excellent product - great service”

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“Perfect, they fit well”

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“I made a mistake when submitting my order, this was picked up by Vital Parts who 'phoned me to clarify and resolve my error, great customer service”

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“Excellent company ,Service and communication was First Class.”

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“Items exactly what I needed and despatched and arrived very quickly.”

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“Quick response and flexible returns policy. Able to talk to an actual person when needed.”

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“I found Vital Parts as a result of a search for suitable glides to go on Oak chairs so they would not scrape a newly tiled floor. Vital Parts provided the perfect thing, and the order and delivery service was excellent too. Highly recommended.”

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“Amenable guy taking my order. Polite and friendly, helpful too”

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“Good quick service parts were as described plastic and threaded inserts all fitted and doing their job.”

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“efficient and helpful”

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“all very helpful”

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“Fast courteous service.”

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“Very fast delivery service”

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“helpful on customer advice. swift fulfilment of order.great service and parts good quality.”

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“Found me an alternative product”

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“Easy to understand site, quick delivery (two days from order. Would recommend vital parts.”

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Vital Parts is rated 4.7 based on 3,000 reviews