Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, great selection of products”

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“The parts ordered turned up in a timely fashion, were exactly what was ordered, and fitted perfectly. Very good service in all respects.”

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“great product would buy again”

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“3 days after ordering my parts arrived in Sydney Australia. How good is that?”

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“Fast efficient service. I recommend this compay.”

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“Very Quick, and exactly as ordered, unfortunately, I got the size wrong on the rectangular inserts and I will be ordering the correct size shortly. The rubber ferrules were absolutely correct and fit the chairs perfectly.”

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“Parts as described. All good.”

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“Useful supplier of useful parts. Order was sorted easily, the change of item for an out of stock part went reasonably well. Fast accurate delivery.”

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“The information about the parts was very clear on the website, to help ensure the selection of the right ones. The parts were dispatched and received very promptly, and the parts are of very good quality. This was a repeat order for more of the same, as I was very satisfied with the previous order.”

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“A good website with a wide variety of useful parts for business and home use. Reasonably priced, order processed very quickly followed by prompt delivery. Good communication throughout the whole process.”

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“A good website with a great variety of materials for business and home use. Customer service over the phone is very good too. Orders process quickly, prompt delivery and well packaged, There is good communication throughout the whole process.”

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“Quick delivery and high-quality product. Worth investing a small amount more to get feet that will last.”

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“Very efficient.”

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“Very happy with the product and service provided by the seller”

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“Made exactly what I was looking for perfect supplier”

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“checked order and ensured alternatives provided would be suitable.”

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“Excellent service, quick and easy ordering process & kept informed during the entire process”

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“Very good service and good communication”

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“Easy transaction and no problems with delivery. Product as I expected. What more is there to say?”

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“Ordered the bobbin rubber mounts as shock absorbers for the front wheel mounting plate on my RC Vulcan. Have yet to test them but hopefully, they should be adequate for the job”

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Vital Parts is rated 4.7 based on 3,000 reviews