Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,003 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“order delivered on time, regular contacts maintained from the sales team. all seems good and happy to continue with the business with Vital parts”

Helpful Report

“great service & quick response”

Helpful Report

“Vital parts were very helpful with my order and communicated well when the item I ordered was out of stock. They gave me a suitable alternative with minimal fuss and proceeded to dispatch the order rapidly”

Helpful Report

“Very good service, dispatched on time, good product, satisfied customer”

Helpful Report

“Parts in stock and delivered without any drama - Would use again”

Helpful Report

“Good quality, quick response, and good service.”

Helpful Report

“As an amateur maker it is often difficult sourcing appropriate parts when ignorance sometimes leads to a bad choice. I got lucky with Vital Parts: the adjustable rubber feet are perfect for my cajon build. I will be back for more.”

Vital Parts 5 star review on 21st March 2023

Helpful Report

“Great product selection and prices. Found exactly what I needed. Super quick delivery as well. Great service from Vital Parts.”

Helpful Report

“Parts arrived quickly and are as described”

Helpful Report

“Great product. Works really well on the legs of my sofa. Would definitely recommend.”

Helpful Report

“My phone call was dealt with by Ranee who was terrific in helping me with a detailed specification for my order”

Helpful Report

“Fast service”

Helpful Report

“Good value and a relatively quick delivery”

Helpful Report

“Website easy to navigate and find required items. My order was delayed due to items being out of stock but I was kept informed and did not have to wait overlong for delivery. Items are as I wanted so I would order again if required.”

Helpful Report

“Found exactly what I needed, ordered it on-line and it was posted to me in good time, what's not to like?”

Helpful Report

“Twice now I have had to order for our other branch and get what I needed here pronto, Carly on the sales team has been fantastic on both occasions, she has helped me no end getting out of a pickle and getting my order to me the next day. excellent service and very helpful Carly in sales.”

Helpful Report

“great service thank you”

Helpful Report

“Thank you for the good service.”

Helpful Report

“Product was great, when fitted looked fantastic”

Helpful Report

“found just what I was looking for. only a very small order so next day delivery at nearly £5 seemed a bit excessive but no other option. Would definitely recommend for those hard to find or even name! fixings.”

Helpful Report

Vital Parts is rated 4.7 based on 3,003 reviews