Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. what I needed was assessed quickly and carefully, and the parts were despatched very promptly. I was very impressed.”

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“Great quality. The perfect part for the job. Great service.”

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“Prompt despatch of items ordered. Product listing easy to navigate.”

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“Great Service, helpful staff, and a pleasure to deal with.”

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“Excellent service by professional staff”

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“Great to be able to buy small quantities of fittings as needed.”

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“Goods received quickly within the timescale quoted and exactly as described.”

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“Even though mine was a small personal order (not company) it was dealt with swiftly, and I received the goods within a few days. Brilliant.”

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“Wanted a 28 mm rubber ferrule w. steel base for a thumbstick (walking stick for rough, uneven ground). VP has excellent range of such things. Ordered Thur: night - arr. Mon am:. Excellent will use them again.”

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“Good product, good prices, easy payment method and immediate despatch. What more can you need.”

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“what I needed at a good price, on time”

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“Very helpful, excellent service, and delivery exactly as promised - SCC Services & Equipment Ltd”

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“It's not the first time that I make use of this Web-shop to fulfill my needs. As always they acted with awesome customer care and attention focus. Ordered parts reached my hands in pristine condition and as advertised at product's correspondent web-page.”

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“Cost effective and fast delivery! I did have a problem as I ordered something incorrectly, but Vital Parts sorted it out for me with no fuss! I will definitely be using them again. Thank you.”

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“Replacement feet for cube patio furniture fitted better than the originals!”

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“A very pleasant suprise to find the components I required. the website was easy to navigate and ordering was simple. Delivery was on time and matched the advertised product. Success from start to finish. Well done. Richard McD.”

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“Very prompt, excellent service”

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“This is the second time I have ordered various sized nut and bolt caps from vital-parts and on both occasions delivery has been prompt and the items arrived in good order. Very pleased.”

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“Brilliant. Easy to order. Came very prompt.”

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“I unfortunately ordered the wrong size part and had to return them for a larger size, but it was not a problem, and I’m very happy with the service and the bits I ordered.”

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Vital Parts is rated 4.7 based on 3,000 reviews