Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parts we needed for school furiture were supplied very quickly and all as ordered.”

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“Clear info on website and rapid service - ferrules were spot on and easy to fit. Thanks”

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“Good quality product at that price.”

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“good price, arrived promptly and did the job. Perfect”

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“Good web site, drawings make it easy to ensure correct parts are ordered. Delivery is quick, well packaged and communication very good. A pleasure to deal with.”

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“Excellent product (sliders to insert in metal stools) and excellent service.”

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“I purchased replacement feet for my rattern garden chairs. I was so pleased when they arrived and fitted as I thought I may have to buy new chairs. They arrived quickly were reasonably priced and are good quality.”

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“Very good , 5* thanks very much.”

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“very good sevice”

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“Exactly what I ordered deliver in good time”

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“Prompt delivery. Product well suited to the job in hand.”

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“Easy to order - Delivered quickly - Great product.”

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“Fantastic service I asked for a sample of stem sofa feet to heighten my sofa I was sent a sample which came in 2 days tried it using books for the other feet its great so I am about to order for all my chairs and sofa . spoke to one on the sales team they couldn't be more helpful . the push in plastic stem feet fitted into my furniture no problem and my suite is really old . Thank you so much for your help . 80 year old OAP”

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“Very helpful sales advice to determine which product would best fit my need. Unfortunately the original parcel has yet to arrive but the replacement parcel arrived next day and the plugs are exactly what I was searching for. Realise things sometimes go wrong but excellent customer service, thanks”

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“Incredible service and advice. I had been struggling to source some replacement adjustable feet for my aged Black and Decker Workmate. I spoke to Mike who was able to sort it out straight away and just to make sure he sent me a sample first, to make sure it was the right item. Received items next day. I cannot recommend them enough. Thoroughly impressed.”

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“The items i ordered fitted perfectly.”

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“Great to deal with. Super selection of hard to find hardware. Love Vital Parts. Dallas, Texas”