Vital Parts Reviews

4.79 Rating 1,072 Reviews
96 %
of reviewers recommend Vital Parts
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Telephone, Email
queries resolved in
Under an hour
customer service
4.69 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at

Visit Website





Unit 17 Palace Industrial EstateBircholt Road

Write Your review

Tell us how Vital Parts made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
I was delighted to find the "feet" I needed for my old chairs. Even more pleased when they came quickly and were easy to fit. Thanks Guys.
Helpful Report
Excellent product, exactly as stated on the website. It means my mother-in-law's stool is now usable again. May God bless you all.
Helpful Report
Excellent supplier with excellent goods and excellent service, thank you.
Helpful Report
Great range of products. Easy to order small quantities and fast delivery. What's not to like?
Helpful Report
Fantastic customer care and very speedy delivery. Thankyou!
Helpful Report
Very fast service, and items fitted as discribed. Would use again. 0
Helpful Report
Happy with product. good service and prompt delivery. Well packaged. Thank you
Helpful Report
The “vital parts’ gave life to an old bathroom stool.
Helpful Report
Parts arrived today at 2.30pm safe and sound. They are spot on for the job.
Helpful Report
Very quick service delivery within a few days.
Helpful Report
Extremely good service and customer care, it would be helpful if a vat receipt was issued with the goods rather than having to request one, this is the only reason I did not click the star Very Good.
Helpful Report
Was it me not reading the dimensions of the sofa feet, or the dimensions not being clear enough or incorrect? Anyway, I got feet that were half the height I wanted, but fitted them anyway for the time being. Will order some more, but not sure where from.
Helpful Report
Yes good quality product. Just what I needed. Quick delivery even from the UK. Couldn't find locally Shipping added to cost Would order again if needed
Helpful Report
Very good product
Helpful Report
Perfect fit
Helpful Report
Just the job, robust, durable and so easy to install, no more cables straggling over the desk tops.
Helpful Report
Very helpful hadn’t got exactly what I ordered but rang to to offer alternative instead of just sending one and hoping I’ll keep it ,next day delivery as well brilliant the alternative was spot on so I would recommend this company 100%
Helpful Report
Customer Service is second to none!!! Lisa went the extra mile to try to help me.
Helpful Report
Very helpful company. Online chat was good and I got exactly what I needed to complete the refurbishment of my old chairs.
Helpful Report
Staff are wonderfully helpful, I found the web pages a bit slow and clunky, could maybe do with a refresh and clearer signposting.
Helpful Report
Vital Parts is rated 4.79 based on 1,072 reviews