Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,994 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very varied stock of my requirements”

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“Supplied exactly what I wanted regarding adjustable feet for table legs. But I was amazed at the number of items in stock that I imagined were not available to the general public. This site is on my list of favourites.”

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“Excellent parts, finished off a small project perfectly. Arrived on time as promised. Would use again.”

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“Very helpful and efficient service, and the chair leg pads arrived within a couple of days. Unfortunately 2 of the 51 sent were bent and unusable, but the rest were OK and seem to do the required job as expected.”

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“The staff that I spoke to were very knowledgable and helpful”

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“Item arrived as ordered”

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“Parts and service very good.”

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“Good Items, Quick Dispatch, Quality Service with Good Feed Back. many thanks, David.”

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“Gliders as advised worked really well. Delivery quantity was short but corrected promptly following telephone call”

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“Had the right goods and delivered quickly”

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“good quality and quick service”

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“Parts were correct fit, fairly easy to install.”

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“They did the job”

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“Offers a comprehensive range of tube inserts in quantities suitable for home user. Very speedy delivery.”

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“The package arrived very quickly and the products look of good quality. I have not used them yet, however, i have no doubt they will be fit for purpose. If this turns out to be the case then i will use them again. Regards Mark”

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“Swift service”

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“easy to contact and spoke to person who advised very quickly the product i needed”

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“Quick accurate delivery Initially disappointed with the size of the product but they were as ordered - just looked small Easy to install. Too soon to tell if they will perform as expected”