Virgin Experience Days Reviews

"I was given a \u2018Theatre and dinner for two\u2019 for Christmas by my daughter. When I first tried to book, there were only three choices of theatre (probably due to Covid). I left it a few months then retried. The website was a nightmare to negotiate - going round in circles, contradictory information etc. At one point I appeared to have choice of several shows, but once the voucher number was entered it went back to three. I then went to my daughter to try again. With two of us negotiating the website and many \u2018back to square 0\u2019 moments we eventually managed to book The Mousetrap, not a musical which I would have preferred. Since completing this form, I have not heard any more or confirmation about the theatre ticket, despite having received an email about the included dinner which referred to the theatre. I have waited for confirmation but received none. The restaurant booking which arrived was for fifteen minutes after the play ended, which would have been impossible to get to on time. I emailed, and was amended by fifteen minutes - still a rush. I have tried on numerous occasions to contact Virgin, only to be told \u2018we are now \u2018phoneless\u2019 or try, unsuccessfully, to communicate with a robot in a chat room. I have had the date of my visit, October 13th in my diary for months, but on Monday 10th I developed Covid-like symptoms so tried again to contact Virgin to see if I could postpone my visit. Still no luck, despite an \u2018automatic\u2019 email reply saying I would be contacted in 2-3 days. Still nothing. So my poor daughter has spent very good money for me to receive nothing! I have begged her never to buy me another Virgin Experience day!"

"Easy to book, excellent brewery tour. Thoroughly recommend."

"Absolutely fantastic night. They put on a very good show with everyone in character at all times. I am already recommending it to others. You should be proud of what you do for it. "

"Superb service and excellent food."

"Amazing views and beautiful tasty food dining at Fortnum and Mason after a sunset view from the shard! For maximum impact make sure to book the view from the shard around sunset (google sunset times) and enjoy the cosy lamp lit scene at the restarting by going after dark. To be a little \u201cextra\u201d book a Uber Lux from the shard\/hotel to your dining experience! The partner will love it! Staff are very welcoming and attentive a seamless night out in London\u2019s capital city!\r\n"

"Amazing views and beautiful tasty food dining at Fortnum and Mason after a sunset view from the shard! For maximum impact make sure to book the view from the shard around sunset (google sunset times) and enjoy the cosy lamp lit scene at the restarting by going after dark. To be a little \u201cextra\u201d book a Uber Lux from the shard\/hotel to your dining experience! The partner will love it! Staff are very welcoming and attentive a seamless night out in London\u2019s capital city!\r\n"

"Easy to book and set up, my son went on the old Trafford tour and loved it , enjoyed the meal at red cafe too"