Village Heating Limited Reviews

3.7 Rating 374 Reviews
17 %
of reviewers recommend Village Heating Limited
3.7
Based on 374 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Village Heating Limited Reviews
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Phone:

0208 102 9898

Location:

333 High Road,
Harrow Weald,
London
London Borough of Harrow
HA3 5EQ

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Anonymous
Anonymous  // 01/01/2019
Polite and friendly staff gave very good advice and will use again
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Posted 5 years ago
My boiler stopped working and called Village Heating. An engineer came on the same day. Although the actual work was very simple (topping up the pressure) and was done within minutes, the engineer stayed for another half an hour showing me how I can better use all the functions on my boiler, which I thought went beyond the service. Pleasant and reliable service received, will use again!
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Posted 5 years ago
Excellent service and value for money. No complaints
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Posted 5 years ago
My central heating broke down at the weekend. I have a one year old, so getting it up and running quickly was very important. Village heating sent someone round in just one hour. The engineer was extremely personable and took the time to explain clearly what the issue was. Although a part was broken, he was able to temporarily fix the heating and provide a clear recommendation on how to proceed.
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Posted 5 years ago
I rhought the service overall was excellent. The lady who answered the phone was efficient and very helpful. I liked the fact that I was updated about proposed visits. The heating engineer Daniel Coventry who replaced the boiler was very efficient, professional and helpful.
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Posted 5 years ago
After a little bit of mix up with office, problem ultimately solved and I'm actually very happy with the solution they implemented. Others tried and failed to solve.
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Posted 5 years ago
Came within the time frame provided, very polite gentleman who solved my boiler problem! He explained the problem in a non-patronising, non-technical way and even helped me to program my heating/hot water too all within about half an hour! Really pleased, thank you!
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Posted 5 years ago
Very happy with the service, Matthew arrived on time and was very friendly and professional. Have used VHL every year since installing our boiler.
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Posted 5 years ago
I gave five stars as a tenant of a housing association I was without gas for over two weeks due to parts having to be ordered,but from sue the lovely lady in customer service to the guys who came out to do the job it was a big job which took most of the day but sue God bless her knew my husband had been taking into hospital the day before the work was to be done she asked for it to be done as quick as possible and it was but it was very efficient I would recommend village heating to anyone if they can do the job it's done,a big thank you to the guys Kieran Dan and Steve they were so nice I'm sure it was Steve that all day was just singing away which I enjoyed listening to and Kieran well he's a very nice young man really decent listened to everything I said even when I was talking about my husband,they done a great job and believe me it was a big job,I cannot say enough good things about both village heating and the guys true professionals they all are thanks sue and to the guys a massive thank you
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Posted 5 years ago
Very prompt service. Would definitely recommend
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Posted 5 years ago
Used the on line chat, very prompt service , job estimate was very reasonable , engineer tracking was very useful as I knew when to expect him, Nathan was very friendly and efficient unlike a Lot of con artists in the business.
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Posted 6 years ago
Very prompt service from Nathen Piran, fixed the issue and explained what had happened clearly.
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Posted 6 years ago
Siberian weather 1st March.Heating not working.Phoned VHL 9.30am in panic.Engineer William arrived 1.00pm.Cause condenser frozen outside.I am female senior citizen and would have been unable to cope with rectifing the problem.Office staff and William,most helpful and polite. Patricia North Harrow.
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Posted 6 years ago
Paul Somers came and capped off a dreadful leak in the shower. Life saver and great guy!
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Posted 6 years ago
I required an electrician to replace my kitchen lighting fixture. I have high standards when work is conducted in my home. I contacted VHL having never previously used their services. Tyrese arrived and competently fitted the spotlight bar, he also shared information regarding LED spotlights, wattage, etc. Tyrese was very helpful, it was refreshing meeting someone dedicated to giving a good service and going the extra mile. Good job Tyrese!
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Posted 6 years ago
Tyrese came to exchange my ceiling lights - he was very friendly, efficient and tidy. Can definitely recommend him.
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Posted 6 years ago
Matthew came out to deal with a problem we had with the gas meter, he was very cheerful and kind, he helped me understand the problem and then fixed everything! Quick, thorough and a pleasure to deal with. Thank you :).
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Posted 6 years ago
Terese was the electrician and he did a fantastic job sorting out our boiler electrics and fixing all the outstanding problems. Clearly knew what he was talking about and took great pride in his work. Put in the hours to make sure job done right. We'll ask for him personally if we need VHL services again
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Posted 6 years ago
We are very pleased to have this engineer called Matthew he is very professional and polite and he fixed our boiler properly .Big thanks!
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Posted 6 years ago
"Oz, the plumbing engineer was prompt, polite and efficient. Explained the fault and fixed it"
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Posted 6 years ago
Village Heating Limited is rated 3.7 based on 374 reviews