VHL MECHANICAL Reviews

Name: VHL MECHANICAL
Address: 333 High Road, Harrow Weald, London, London Borough of Harrow
Rating: 4.36

4.4 Rating 848 Reviews

84 %

of reviewers recommend VHL MECHANICAL

Company Reviews

Metrics

Info

4.4

Based on 848 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0208 102 9898

Location:

333 High Road,
Harrow Weald,
London
London Borough of Harrow
HA3 5EQ

Write Your review

Tell us how VHL MECHANICAL made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please avoid this company at all cost!!! Receptionist/secretary shouldn't work in customer service at all. I never had to talk to such a rude person in my whole life. In my company she would be fired instantly! Now about whole situation. ..Our boiler stopped working (flame failure ) so we called engineers from this company. We have been charged for diagnosis and left with not working boiler. 2 days later they came with spare part £250 + another charge for call out. After an hour they informed us that part which they replaced wasn't a problem. They left us for whole weekend without hot water and heating suggesting that they will send another engineer to have a look but first we have to book boiler service. When I told mentioned previously receptionist that effectively they are leaving us without heating and hot water for whole weekend her response was as follow :"Yeah...preety much". When we asked for refund because work wasn't done they told us that was inexperienced engineer (so if we would be enough lucky and have experienced one we wouldn't have to pay for 3 visits)We had to call on site another company which fixed our boiler in 15 minutes without extra costs and multiple visits. I'm going to tell all my friends and neighbours about VH in person and social media. People have to know that they will deal with highly incompetent company if they decide to call them.”

Helpful Report

Posted 9 years ago

“I needed a powerflush on several of my radiators. The customer service team, provided me with a great price to powerflush 5 radiators. The plumber which came to do it was fantastic. I would highly recommend them!”

Helpful Report

Posted 9 years ago

“This company ask for payment in advance and once you paid for one hour of work, you are tied to them and have to keep paying for many visits until they fix your boiler. I have been charged £458 to replace a Gas valve on my boiler. The part costs only £120 inc Vat, but It took them a week to find out what is wrong and charged me for 3 visits. The actual bill woug have been £532 and they give me some discount after I complained. On a good side, they have good boss, Daniel who listen to you and also staff and engineers are very polite.”

Helpful Report

Posted 9 years ago

“Could not ask for a better company! I spoke to a member of there customer service team on there online chat and they were very helpful. I called Village Heating up, after I found out there reasonable prices and booked an engineer down to come fix my boiler. Engineer which came to fix my boiler was very polite and fixed the issue. I am very happy with the great service which Village Heating provided!”

Helpful Report

Posted 9 years ago

“Great service form Village Heating, the staff found me an appointment within a day. An engineer fixed my boiler within a few days of ordering a part. Extremely happy with Village Heating, I cannot fault the service which they provide.”

Helpful Report

Posted 9 years ago

“Village Heating fixed my boiler after it broke down last weekend. I called there out of hours phone and an engineer came within a few hours. I am exceptionally pleased with there service.”

Helpful Report

Posted 9 years ago

“Great service from Village Heating. Engineer arrived on time and serviced the boiler.”

Helpful Report

Posted 9 years ago

“Needed a new boiler, Village Heating provided me a with a great price for a new boiler. I could not fault the service which they provided!”

Helpful Report

Posted 9 years ago

“My boiler was on the verge of breaking down. Village Heating provided a great service as the engineer called 30 minutes before hand. The engineer was very professional and ensured my boiler was fixed in no time!”

Helpful Report

Posted 9 years ago

“Very happy with Village Heating's service. Called Village Heating to service my boiler and the customer service team found me an appointment straight away The engineer which serviced my boiler was very friendly and told me all about the other services which Village Heating offer. I am definitely will be using Village Heating again.”

Helpful Report

Posted 9 years ago

“Several of my radiators needed a powerflush. Village Heating offered me a great price in comparison to other companies. The Plumber which came was great. Can't fault the excellent service which Village Heating provide!”

Helpful Report

Posted 9 years ago

“I had a leak in my house. Called Village Heating over the weekend and the customer service team called a plumber out within a few hours to fix the leak. The plumber diagnosed and resolved the leak. Very impressed by the quick service.”

Helpful Report

Posted 9 years ago

“Exceptionally pleased with Village Heating. My boiler broke down on the weekend. I rang the Village Heating helpline and spoke to there lovely customer service team. An engineer arrived a few hours later and fixed my boiler. Very happy with their quick service”

Helpful Report

Posted 9 years ago

“Village Heating fixed my radiators quickly after I called the customer service team. Very Happy with their service”

Helpful Report

Posted 9 years ago

“My boiler broke down and Village Heating came to fix my boiler within a day! The engineer Phillip came to repair it. Village Heating have always provided me with an excellent service. Extremely impressed that an engineer could come fix my boiler within a day!”

Helpful Report

Posted 9 years ago

“Fantastic Service! An engineer from Village Heating came to fix my boiler within an day!”

Helpful Report

Posted 9 years ago

“The electrician at Village Heating did a great job installing lights outside my property. He called before he arrived and was very polite and friendly. The electrician also left the area he was installing the lights spotless! Very impressed with Village Heating”

Helpful Report

Posted 9 years ago

“The Plumber from Village Heating fixed the leak in my bathroom. He did a great job and fixed it quickly!”

Helpful Report

Posted 9 years ago

“Village Heating repaired my boiler. Customer Service team tried to get my an appointment as soon as possible. The charged me exactly what they quoted me. Extremely happy with their service!”

Helpful Report

Posted 9 years ago

“Needed some work done on my underfloor heating system! Village Heating provided a great service!”

Helpful Report

Posted 9 years ago

VHL MECHANICAL is rated 4.4 based on 848 reviews