Name: Viking Tapes
Rating: 4.44

Merchant Metrics


Shipping & Delivery
delivery methods	Courier
average delivery time	Next Day
on-time delivery	Greater than 85%
accurate and undamaged orders	Greater than 94%
Customer Service
communication channels	Telephone, Email

Visit Website

Phone:

+44 (0)1535 610 373

Email:

sales@vikingtapes.co.uk

Location:

Unit 1
Coronation Business Park
Hard Ings Rd

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“Order ATG double sided tapes. The arrived well packaged and with a week. Would recommend to others. Great services.”

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Posted 20 hours ago

“Product is very good, and was dispatched when expected. Arrived next day, great service. Thanks”

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Posted 1 week ago

“Excellent service and communication. Attentive salespeople provide all the information you need. Quality products and delivery faster than expected.”

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Posted 2 weeks ago

“Item is as expected. Fast service and delivery. Shipping rate is a little bit high. But everything is ok in general. Recommended!!”

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Posted 2 weeks ago

“Fast and effiecient and beat their own delivery times”

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Posted 2 weeks ago

“5 week between order date & arrival”

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Posted 2 weeks ago

Thank you for your review and I am sorry for the delay on your order. Unfortunately the manufacturer Advance Tapes had a production issue with this product. I am pleased to say this product is now in stock having resolved the issue. I can see your priority carriage was refunded at the point of order due to the delay.
Once again my apologies for the delay. Kind Regards. Melanie

Posted 2 weeks ago

“I'm sorry but, it came the wrong size tape and I'm sending it back, I have no use for it.”

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Posted 2 weeks ago

Dear Reinaldo
Thank you for the review you left us and I am sorry that you have received the wrong size tape, unfortunately we were unaware of this until we read your review. Please can you let me know what size you received so that we can rectify the situation for you.
Our e mail address is: sales@vikingtapes.co.uk
Many Thanks
Melanie

Posted 2 weeks ago

Dear Reinaldo
Thank you for your e mail, I can see that you have actually ordered the wrong size (you required 48mm but ordered 18mm). I have replied with our return process and will offer a full refund for the tape once it is received. You can place a new order for the width required and I have also included a link for that within the e mail. If you need any further help with this please let me know.
Kind Regards. Melanie

Posted 2 weeks ago

“The tapes are good and fit the ATG 700 machine that I bought them for. I bought them from an email with an offer. What I am disappointed in is Viking did not point out that the offer did not include VAT so yes there was posting charges but with posting and VAT it was a further charge of nearly £17”

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Posted 2 weeks ago

“Great range of tapes in singles or bundles at competitive prices. I won't be looking anywhere else for tapes. Easy to order, delivery on the nail.”

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Posted 3 weeks ago

“It is said that you can measure a company by the quality of service when something goes wrong and I cannot fault Viking in the way they reacted when I received a wrong item. Viking accepted the situation without fuss and gave me a no quibble full refund. I would have no qualms in buying off them in the future.”