Viking Tapes Reviews

Name: Viking Tapes
Address: Unit 34 Bidavon Industrial Estate, Waterloo Road, Bidford on Avon, Warwickshire
Rating: 4.55

4.6 Rating 684 Reviews

89 %

of reviewers recommend Viking Tapes

4.6

Based on 684 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

(0) 1789 774 244

Email:

sales@vikingtapes.co.uk

Location:

Unit 34 Bidavon Industrial Estate,
Waterloo Road,
Bidford on Avon
Warwickshire
B50 4JN

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Viking Tapes 5 star review on 19th November 2023

Viking Tapes 5 star review on 14th June 2021

Gordon Macrae

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range of tapes of varying widths, thicknesses and qualities. I was able to find just what I wanted to address problems with the fit of an inset kitchen sink I was reinstalling. Job done! Perfect! Good ordering process, item well packed, I was kept informed throughout, and good value for money despite the P&P for one roll. I've got masses of tape left for other jobs in the future. I've added Viking to my Bookmarks potential future orders and will recommend to others.”

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Posted 9 months ago

Thank you so much for your kind words! We're thrilled to hear you had a great experience and our product got the job done. Looking forward to serving you again!

Posted 5 months ago

“the product is ok ,the advice from the rep was not correct advised me to buy the wrong product and wasted our money.”

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Posted 3 weeks ago

“Very happy with the serive provided, Sue was amazing dealing with my mishap of ordering the wrong size and helped me purchase a custome size which was so much helpful.”

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Posted 3 weeks ago

“Product was as expected although packaging was a little flimsy.”

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Posted 1 month ago

“Very helpful advice from Craig on the correct product to re-seal an acrylic yacht window, the 3 M VHB tape is a brilliant product and so much cleaner to use than traditional bonding methods. Highly recommend and thanks again.”

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Posted 1 month ago

Thank you so much for your fantastic review and recommendation! We’re delighted to hear that Craig was able to provide helpful advice and point you towards the right product for your yacht window. It’s great to hear that the 3M VHB tape worked so well for you and provided a cleaner alternative to traditional bonding methods. We really appreciate your feedback and hope to help you again in the future!

Posted 1 month ago

“Useful as preventing scratching on antler or hazel shaft when fileing thumb sticks , something different eh ?”

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Posted 1 month ago

“First class service and a superb product, which does exactly what it says and if anything, beyond expectations 👍👑”

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Posted 1 month ago

Hi Trevor, Thank you so much for your fantastic review! We’re delighted to hear that you were impressed with both our service and the product. It means a lot to know that we’ve exceeded your expectations. We really appreciate your support and hope to serve you again soon! Best Regards, Tiggy

Posted 1 month ago

“My order was out of stock. I was informed of the delay and given a revised delivery date. I was offered cancellation and a refund. I decided to wait and was kept informed of progress by email. My order arrived on the revised date.”

Helpful Report

Posted 1 month ago

Hi Andrew, Thank you for your understanding and patience while we awaited new stock. We’re pleased that we were able to keep you informed throughout the delay and that your order arrived on the revised delivery date. We really appreciate you choosing to wait and are grateful for your feedback! Best Regards, Tiggy

Posted 1 month ago

“Kept me informed with delivery updates very pleased. Would highly recommend.”

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Posted 1 month ago

Hi Adrian, Thank you so much for your lovely review! We’re delighted to hear that you were kept informed throughout the delivery process and that you were pleased with our service. We really appreciate your recommendation and hope to have the pleasure of serving you again in the future! Thank you, Tiggy.

Posted 1 month ago

“Used Viking before, excellent products, you get what you pay for, will continue to use and recommend, also good communucation and prompt service.”

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Posted 2 months ago

Hi Neil, Thank you so much for your fantastic review and continued support! We’re delighted to hear that you’ve been happy with our products, communication, and service. It’s always great to know that our customers feel they’re getting the quality they expect. We look forward to helping you again in the future! Best Regards, Tiggy

Posted 2 months ago

“Ordering from this company is quick and efficient. Delivery was prompt.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. It is great to hear that you found the ordering process quick and efficient and that your delivery arrived promptly. Providing a smooth shopping experience from order to delivery is something we work hard to achieve, so it's wonderful to know we met your expectations. We really appreciate your support and look forward to serving you again in the future. Best Regards, Tiggy

Posted 2 months ago

“Expensive but slow carriage, and extremely shoddy packing - 9 out of 18 rolls of masking tape in the overly large box were thrown in loose with no box filler or protection. Whether they were already damaged to the point of being mostly unusable when they were thrown in the box os debatable, but the edges are so damaged now that they are unusable as they no longer have a straight edge. They do have lots of bits of rust/grit stuck to them though - every painters dream! There's clearly no understanding of what the product is used for, and no care given either. We've used Viking Tapes for 20 or so years, but this order was the last I'm afraid.”

Helpful Report

Posted 2 months ago

Hi Anthony, Thank you for taking the time to leave your feedback. I am very sorry to hear that your recent order did not meet your expectations, particularly after you have been a customer of Viking Tapes for around 20 years. I would like to sincerely apologise for the condition in which your order arrived. This is not the standard of service or quality we strive to provide. Please be assured that we are taking your comments very seriously. We have raised the matter with our Warehouse Manager so we can investigate what happened and review our packing process to help prevent this from happening again. We truly value the loyalty you have shown over the years and are disappointed to hear that this order has left you feeling unable to continue buying from us. I've sent you a follow-up email and I hope we have the opportunity to restore your confidence in us. Best Regards, Tiggy

Posted 2 months ago

“I fixed the tape onto the swimming pool ladders… on one ladder it lasted only 2 days. It’s very expensive and I did exactly what the instructions said . Hopeless”

Helpful Report

Posted 2 months ago

Hi Tony, Thank you for your feedback. We are very sorry to hear the tape didn't perform as expected, especially after you carefully followed the instructions. That's certainly not the experience we want for our customers. Swimming pool ladders can present a particularly challenging environment due to constant water exposure, smooth surfaces, and pool chemicals. We'd like to learn more about your application and see how we can help. I've sent you a follow-up email and hope we'll have the opportunity to make this right for you. Once again, please accept our sincere apologies, and thank you for bringing this to our attention. Best Regards, Tiggy

Posted 2 months ago

“Ordered and delivered, no complaints. Great products, the only place I buy double sided tape and prima from.”

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Posted 4 months ago

Thank you for your continued support! We're delighted to hear you're satisfied with our products and service. We truly appreciate your loyalty and look forward to serving you again in the future!

Posted 4 months ago

“Product wasn't immediately available but communication from Viking was good so it didn't matter. DPD is a good courier.”

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Posted 4 months ago

Thank you for your understanding and kind words. We're glad to hear that our communication made the process smooth for you, and we appreciate your feedback about DPD as well!

Posted 4 months ago

“Great product and good customer service”

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Posted 5 months ago

Thank you so much for your kind words! We're thrilled to hear that you enjoyed our product and our customer service. We look forward to serving you again in the future!

Posted 5 months ago

“Won't use again, seems to take an age getting here and for P&P for £9 !! When I emailed to enquire the customer service was poor...no recompense just an excuse. Was told its because its cut from a master roll....what tosh!! Shebsaid if I wanted it sooner could have selected next day delivery. I said how can you do next day delivery if thats the case and she saidbit will be cut and sent I n the same day...all for £23 plus the cost of the tap by the way”

Helpful Report

Posted 5 months ago

Thank you for your feedback. We sincerely apologize for the experience you've had. We understand how important timely delivery and good customer service are, and we're sorry that we fell short in your case. We appreciate your honest input and regret that we couldn't meet your expectations this time.

Posted 5 months ago

“Tracking delivery has to be done through a third party app which I am not prepared to do”

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Posted 5 months ago

Thank you for your feedback. We understand your concerns about tracking deliveries. Please note that we use DPD and TNT, and both carriers send tracking information directly to our customers via email. We appreciate your understanding and are here to help if you need further assistance.

Posted 5 months ago

“Firstly, very expensive post & packaging prices. Secondly placed order and then informed of a delay. Would not use Viking again.”

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Posted 6 months ago

Thank you for taking the time to leave a review. My apologies that your item was not in stock. We are experiencing delivery delays due to the current economic situation which we are trying our best to manage.

Posted 6 months ago

“Ordered mid-morning - delivered the following morning. Great service.”

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Posted 6 months ago

Thank you for your kind feedback! We're thrilled to hear that you received your order so quickly. Providing fast and reliable service is our priority, and we're glad we could meet your expectations.

Posted 5 months ago

“Easy to use shop offering loads of quality products at really competitive prices. The bundle offers are very impressive.”

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Posted 7 months ago

Thank you so much for your kind words! We're thrilled to hear you had a great experience. We look forward to hearing from you again soon.

Posted 5 months ago

Viking Tapes is rated 4.6 based on 684 reviews