Viking Tapes Reviews

Name: Viking Tapes
Address: Unit 34 Bidavon Industrial Estate, Waterloo Road, Bidford on Avon, Warwickshire
Rating: 4.59

4.6 Rating 661 Reviews

90 %

of reviewers recommend Viking Tapes

4.6

Based on 661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

(0) 1789 774 244

Email:

sales@vikingtapes.co.uk

Location:

Unit 34 Bidavon Industrial Estate,
Waterloo Road,
Bidford on Avon
Warwickshire
B50 4JN

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Viking Tapes 5 star review on 19th November 2023

Viking Tapes 5 star review on 14th June 2021

Gordon Macrae

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely people - very willing to give their advice - so easy to deal with and quality products at a good price. Would thoroughly recommend.....”

Helpful Report

Posted 3 years ago

“I’ve never had to order this type of product before. Think it’s aimed at businesses. £9 for delivery was more than the tape. It also took days to dispatch as it had to be cut from a roll. A small roll of tape came in a large ish box, which then had sellotape rapped around it. Difficult to get into and recycle. Not used the tape yet. I wouldn’t have ordered it due to the high postage costs but it was recommended.”

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Posted 3 weeks ago

“Fast reliable service everytime.”

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Posted 1 month ago

“Excellent range of tapes of varying widths, thicknesses and qualities. I was able to find just what I wanted to address problems with the fit of an inset kitchen sink I was reinstalling. Job done! Perfect! Good ordering process, item well packed, I was kept informed throughout, and good value for money despite the P&P for one roll. I've got masses of tape left for other jobs in the future. I've added Viking to my Bookmarks potential future orders and will recommend to others.”

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Posted 1 month ago

“Not delivered. As I've not received my order, three weeks after placing it, I cannot review the product. What I can say is that DPD appear to have lost my order and despite four emails to Viking they have not been able to track down my order and my project is now being held up. I'm not happy.”

Helpful Report

Posted 1 month ago

Hi Jeremy Many thanks for letting us know about your frustrations, we have looked into this at our end and my colleague is going to get in touch with a full explanation and solution. My apologies for the issue this has caused you and thank you for bringing this to our attention. Many Thanks. Mel

Posted 1 month ago

“Excellent service all round. Price good, quick to post out, very well packaged. This is not my first order and wont be my last. Thank you.”

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Posted 1 month ago

“Always order from them, and say goods in stock, but then get an email to say out of stock and takes 2 weeks to deliver. So be prepared and plan ahead if tapes etc. needed. No really good service, espically if you have to pay for delivery.”

Helpful Report

Posted 2 months ago

Hi and many thanks for letting us know about your order experience and the issues with your delivery. My apologies for this, we do try and keep everything in stock but due to the large number of products in the range, it isn't always possible. I am sorry that your order was disrupted due to this. Many Thanks. Mel

Posted 2 months ago

“Stock levels are wrong. My last 3 separate ordered I’ve waited nearly a month for!”

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Posted 2 months ago

Hi, Thank you for your review. I am sorry that you have had such a frustrating experience, we have been working hard to resolve our delivery delays and keep in touch regarding delays. We believe things have now improved. Thank you for bringing this to our attention. Many Thanks Mel

Posted 2 months ago

“They sent the correct product. However, the delivery was shockingly slow (many weeks). There was no indication at time of ordering that they expected such a delayed delivery and little communication during the very long wait.”

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Posted 2 months ago

Hi James and thank you for your review. I am sorry that you have had such a frustrating experience, we have been working hard to resolve our delivery delays and keep in touch regarding delays. We believe things have now improved. Thank you for bringing this to our attention. Many Thanks Mel

Posted 2 months ago

“Great service as always, Thankyou”

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Posted 2 months ago

“After waiting several weeks for delivery the wrong items were received. Still waiting to here when this will be rectified.”

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Posted 3 months ago

Hi and thank you for your review, so I can look into this further please may I have your VT order confirmation number. I can then give you an update on how we are rectifying this for you. I am sorry that you have had such a frustrating experience, we will do all we can to resolve it. Many Thanks. Mel

Posted 3 months ago

“Very helpful guidance”

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Posted 3 months ago

“The product is perfect. Even though there was a stock issue, they kept me informed and delivery was made as soon as it was possible. Very pleased.”

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Posted 4 months ago

“Ordered on 22 Aug, paid- still not received the order”

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Posted 5 months ago

Thank you for your feedback. We've had a tough few weeks during which we have made some change to our operations to improve our business for the future. We all appreciate our customers' current frustrations and we apologise that we've not been able to respond as we would have liked. We're coming out of this funk and can see normal levels of service are returning quickly and we'll get back to the old Viking ways soon. I will ask the team to give you an update on your outstanding order. The Viking Team.

Posted 5 months ago

Hi, I just wanted to update you on your delivery, I can see that you e mailed us on Friday 19th with the following 'My apologies, this order has in fact been delivered (was delivered to the mill’s postal room)'. We are so pleased that your order was in fact with you, albeit in your postal room. Thanks again for bringing this to our attention and I'm pleased that the situation was resolved on Friday. Many Thanks. The Viking Team

Posted 5 months ago

“EXCELLENT SELECTION AND DELIVERY TIMES”

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Posted 6 months ago

“Simple online order process with clear indication of what they had in stock. Good packing and delivery quicker than I expected.”

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Posted 6 months ago

“Very good product the was used too stick back from on wardrobes no problem with delivery”

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Posted 7 months ago

“Big variety of tapes and immediate shipment. The best.”

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Posted 7 months ago

“Quick and easy ordering and they arrived in time for my project. The tape is top quality”

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Posted 7 months ago

“Looking forward to using this 3M Dual Lock material for the first time. Great to find this in stock and delivered really quickly.”

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Posted 7 months ago

“I have used Viking for many years for my business supplies, they're probably the best company I've ever dealt with for resolving problems (faults, ETAs on a restock) Just fab. Also they are the only place to sell the Tessa double sided tape which I use to stick samples on my palette cards; the cheap stuff on eBay and Amazon would have the glue exposed at either edge, attracting fluff even though stored away, and would stick to your fingers just handling it. (You can imagine, this would be a horrible look for clients). And so, I went wiht the better quality tape made by Tessa, which Viking sold and I'd already dealt with them so I knew they would dispatch quickly in time for my events. A*”

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Posted 8 months ago

Viking Tapes is rated 4.6 based on 661 reviews