Viking Tapes Reviews

Name: Viking Tapes
Address: Unit 34 Bidavon Industrial Estate, Waterloo Road, Bidford on Avon, Warwickshire
Rating: 4.57

4.6 Rating 670 Reviews

89 %

of reviewers recommend Viking Tapes

4.6

Based on 670 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

(0) 1789 774 244

Email:

sales@vikingtapes.co.uk

Location:

Unit 34 Bidavon Industrial Estate,
Waterloo Road,
Bidford on Avon
Warwickshire
B50 4JN

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Viking Tapes 5 star review on 19th November 2023

Viking Tapes 5 star review on 14th June 2021

Gordon Macrae

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range of tapes of varying widths, thicknesses and qualities. I was able to find just what I wanted to address problems with the fit of an inset kitchen sink I was reinstalling. Job done! Perfect! Good ordering process, item well packed, I was kept informed throughout, and good value for money despite the P&P for one roll. I've got masses of tape left for other jobs in the future. I've added Viking to my Bookmarks potential future orders and will recommend to others.”

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Posted 4 months ago

Thank you so much for your kind words! We're thrilled to hear you had a great experience and our product got the job done. Looking forward to serving you again!

Posted 2 weeks ago

“Great product and good customer service”

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Posted 3 weeks ago

Thank you so much for your kind words! We're thrilled to hear that you enjoyed our product and our customer service. We look forward to serving you again in the future!

Posted 2 weeks ago

“Won't use again, seems to take an age getting here and for P&P for £9 !! When I emailed to enquire the customer service was poor...no recompense just an excuse. Was told its because its cut from a master roll....what tosh!! Shebsaid if I wanted it sooner could have selected next day delivery. I said how can you do next day delivery if thats the case and she saidbit will be cut and sent I n the same day...all for £23 plus the cost of the tap by the way”

Helpful Report

Posted 3 weeks ago

Thank you for your feedback. We sincerely apologize for the experience you've had. We understand how important timely delivery and good customer service are, and we're sorry that we fell short in your case. We appreciate your honest input and regret that we couldn't meet your expectations this time.

Posted 2 weeks ago

“Tracking delivery has to be done through a third party app which I am not prepared to do”

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Posted 4 weeks ago

Thank you for your feedback. We understand your concerns about tracking deliveries. Please note that we use DPD and TNT, and both carriers send tracking information directly to our customers via email. We appreciate your understanding and are here to help if you need further assistance.

Posted 2 weeks ago

“Firstly, very expensive post & packaging prices. Secondly placed order and then informed of a delay. Would not use Viking again.”

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Posted 1 month ago

Thank you for taking the time to leave a review. My apologies that your item was not in stock. We are experiencing delivery delays due to the current economic situation which we are trying our best to manage.

Posted 1 month ago

“Ordered mid-morning - delivered the following morning. Great service.”

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Posted 2 months ago

Thank you for your kind feedback! We're thrilled to hear that you received your order so quickly. Providing fast and reliable service is our priority, and we're glad we could meet your expectations.

Posted 2 weeks ago

“Easy to use shop offering loads of quality products at really competitive prices. The bundle offers are very impressive.”

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Posted 2 months ago

Thank you so much for your kind words! We're thrilled to hear you had a great experience. We look forward to hearing from you again soon.

Posted 2 weeks ago

“Tracking via the shop app not the best”

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Posted 2 months ago

Thank you for your feedback. We apologize for any inconvenience caused by the tracking experience. We use DPD/TNT for our deliveries, and they typically email the tracking information directly to our customers. We're sorry if you did not receive this. Please feel free to contact us directly, and we'd be happy to assist you with your tracking details. Your satisfaction is important to us, and we appreciate your understanding.

Posted 2 weeks ago

“Customer sales woman wrote a load of nasty and sarcastic nonsense when I emailed to complain about a garbage so called all weather tape manufactured by them. I think she must be about five years old. Garbage product made by idiots.”

Helpful Report

Posted 2 months ago

Hi Stella, I have investigated your comments and can see from our e mail logs that we have not received or responded to any e mails from your e mail address. It maybe you have the wrong Company. The Viking Team

Posted 2 months ago

“Delivery was quick and communication excellent”

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Posted 2 months ago

Thank you for your Kind words, We're delighted to hear you had an excellent experience with us! We look forward to serving you again soon.

Posted 2 weeks ago

“I’ve never had to order this type of product before. Think it’s aimed at businesses. £9 for delivery was more than the tape. It also took days to dispatch as it had to be cut from a roll. A small roll of tape came in a large ish box, which then had sellotape rapped around it. Difficult to get into and recycle. Not used the tape yet. I wouldn’t have ordered it due to the high postage costs but it was recommended.”

Helpful Report

Posted 3 months ago

Thank you for your feedback. We appreciate you sharing your experience and understand your concerns about the delivery charges and packaging. Our aim is to provide high-quality products and service, and we're sorry to hear that the packaging and dispatch time didn't meet your expectations. We take your comments seriously and will review our packaging to see if we can make any improvements. We're glad you received the product, and we hope it meets your needs once you start using it. If you have any further questions or need assistance, please don't hesitate to contact us.

Posted 2 weeks ago

“Fast reliable service everytime.”

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Posted 4 months ago

Thank you so much for your kind words! We're thrilled to hear you had a great experience. Looking forward to serving you again!

Posted 2 weeks ago

“Not delivered. As I've not received my order, three weeks after placing it, I cannot review the product. What I can say is that DPD appear to have lost my order and despite four emails to Viking they have not been able to track down my order and my project is now being held up. I'm not happy.”

Helpful Report

Posted 4 months ago

Hi Jeremy Many thanks for letting us know about your frustrations, we have looked into this at our end and my colleague is going to get in touch with a full explanation and solution. My apologies for the issue this has caused you and thank you for bringing this to our attention. Many Thanks. Mel

Posted 4 months ago

“Excellent service all round. Price good, quick to post out, very well packaged. This is not my first order and wont be my last. Thank you.”

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Posted 4 months ago

Thank you so much for your kind words! We're thrilled to hear you had a great experience. Looking forward to serving you again!

Posted 2 weeks ago

“Always order from them, and say goods in stock, but then get an email to say out of stock and takes 2 weeks to deliver. So be prepared and plan ahead if tapes etc. needed. No really good service, espically if you have to pay for delivery.”

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Posted 5 months ago

Hi and many thanks for letting us know about your order experience and the issues with your delivery. My apologies for this, we do try and keep everything in stock but due to the large number of products in the range, it isn't always possible. I am sorry that your order was disrupted due to this. Many Thanks. Mel

Posted 5 months ago

“Stock levels are wrong. My last 3 separate ordered I’ve waited nearly a month for!”

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Posted 5 months ago

Hi, Thank you for your review. I am sorry that you have had such a frustrating experience, we have been working hard to resolve our delivery delays and keep in touch regarding delays. We believe things have now improved. Thank you for bringing this to our attention. Many Thanks Mel

Posted 5 months ago

“They sent the correct product. However, the delivery was shockingly slow (many weeks). There was no indication at time of ordering that they expected such a delayed delivery and little communication during the very long wait.”

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Posted 5 months ago

Hi James and thank you for your review. I am sorry that you have had such a frustrating experience, we have been working hard to resolve our delivery delays and keep in touch regarding delays. We believe things have now improved. Thank you for bringing this to our attention. Many Thanks Mel

Posted 5 months ago

“Great service as always, Thankyou”

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Posted 5 months ago

Thank you so much for your kind words! We're thrilled to hear you had a great experience. Looking forward to serving you again!

Posted 2 weeks ago

“After waiting several weeks for delivery the wrong items were received. Still waiting to here when this will be rectified.”

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Posted 6 months ago

Hi and thank you for your review, so I can look into this further please may I have your VT order confirmation number. I can then give you an update on how we are rectifying this for you. I am sorry that you have had such a frustrating experience, we will do all we can to resolve it. Many Thanks. Mel

Posted 6 months ago

“Very helpful guidance”

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Posted 6 months ago

Thank you so much for your kind words! We're thrilled to hear you had a great experience. Looking forward to serving you again!

Posted 2 weeks ago

Viking Tapes is rated 4.6 based on 670 reviews