Viking Tapes Reviews

Name: Viking Tapes
Address: Unit 34 Bidavon Industrial Estate, Waterloo Road, Bidford on Avon, Warwickshire
Rating: 4.55

4.6 Rating 676 Reviews

89 %

of reviewers recommend Viking Tapes

4.6

Based on 676 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

(0) 1789 774 244

Email:

sales@vikingtapes.co.uk

Location:

Unit 34 Bidavon Industrial Estate,
Waterloo Road,
Bidford on Avon
Warwickshire
B50 4JN

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Viking Tapes 5 star review on 19th November 2023

Viking Tapes 5 star review on 14th June 2021

Gordon Macrae

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always order from them, and say goods in stock, but then get an email to say out of stock and takes 2 weeks to deliver. So be prepared and plan ahead if tapes etc. needed. No really good service, espically if you have to pay for delivery.”

Helpful Report

Posted 8 months ago

Hi and many thanks for letting us know about your order experience and the issues with your delivery. My apologies for this, we do try and keep everything in stock but due to the large number of products in the range, it isn't always possible. I am sorry that your order was disrupted due to this. Many Thanks. Mel

Posted 8 months ago

“Stock levels are wrong. My last 3 separate ordered I’ve waited nearly a month for!”

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Posted 8 months ago

Hi, Thank you for your review. I am sorry that you have had such a frustrating experience, we have been working hard to resolve our delivery delays and keep in touch regarding delays. We believe things have now improved. Thank you for bringing this to our attention. Many Thanks Mel

Posted 8 months ago

“They sent the correct product. However, the delivery was shockingly slow (many weeks). There was no indication at time of ordering that they expected such a delayed delivery and little communication during the very long wait.”

Helpful Report

Posted 8 months ago

Hi James and thank you for your review. I am sorry that you have had such a frustrating experience, we have been working hard to resolve our delivery delays and keep in touch regarding delays. We believe things have now improved. Thank you for bringing this to our attention. Many Thanks Mel

Posted 8 months ago

“Great service as always, Thankyou”

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Posted 8 months ago

Thank you so much for your kind words! We're thrilled to hear you had a great experience. Looking forward to serving you again!

Posted 3 months ago

“After waiting several weeks for delivery the wrong items were received. Still waiting to here when this will be rectified.”

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Posted 9 months ago

Hi and thank you for your review, so I can look into this further please may I have your VT order confirmation number. I can then give you an update on how we are rectifying this for you. I am sorry that you have had such a frustrating experience, we will do all we can to resolve it. Many Thanks. Mel

Posted 9 months ago

“Very helpful guidance”

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Posted 9 months ago

Thank you so much for your kind words! We're thrilled to hear you had a great experience. Looking forward to serving you again!

Posted 3 months ago

“The product is perfect. Even though there was a stock issue, they kept me informed and delivery was made as soon as it was possible. Very pleased.”

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Posted 10 months ago

Thank you so much for your kind words! We're thrilled to hear you had a great experience. Looking forward to serving you again!

Posted 3 months ago

“Ordered on 22 Aug, paid- still not received the order”

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Posted 11 months ago

Thank you for your feedback. We've had a tough few weeks during which we have made some change to our operations to improve our business for the future. We all appreciate our customers' current frustrations and we apologise that we've not been able to respond as we would have liked. We're coming out of this funk and can see normal levels of service are returning quickly and we'll get back to the old Viking ways soon. I will ask the team to give you an update on your outstanding order. The Viking Team.

Posted 10 months ago

Hi, I just wanted to update you on your delivery, I can see that you e mailed us on Friday 19th with the following 'My apologies, this order has in fact been delivered (was delivered to the mill’s postal room)'. We are so pleased that your order was in fact with you, albeit in your postal room. Thanks again for bringing this to our attention and I'm pleased that the situation was resolved on Friday. Many Thanks. The Viking Team

Posted 10 months ago

“EXCELLENT SELECTION AND DELIVERY TIMES”

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Posted 1 year ago

We really appreciate your feedback! It’s always a pleasure to hear that our customers are happy and we look forward to serving you again soon.

Posted 3 months ago

“Simple online order process with clear indication of what they had in stock. Good packing and delivery quicker than I expected.”

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Posted 1 year ago

“Very good product the was used too stick back from on wardrobes no problem with delivery”

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Posted 1 year ago

“Big variety of tapes and immediate shipment. The best.”

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Posted 1 year ago

“Quick and easy ordering and they arrived in time for my project. The tape is top quality”

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Posted 1 year ago

“Looking forward to using this 3M Dual Lock material for the first time. Great to find this in stock and delivered really quickly.”

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Posted 1 year ago

“I have used Viking for many years for my business supplies, they're probably the best company I've ever dealt with for resolving problems (faults, ETAs on a restock) Just fab. Also they are the only place to sell the Tessa double sided tape which I use to stick samples on my palette cards; the cheap stuff on eBay and Amazon would have the glue exposed at either edge, attracting fluff even though stored away, and would stick to your fingers just handling it. (You can imagine, this would be a horrible look for clients). And so, I went wiht the better quality tape made by Tessa, which Viking sold and I'd already dealt with them so I knew they would dispatch quickly in time for my events. A*”

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Posted 1 year ago

“Good product, good price and good delivery - What more do you want ?”

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Posted 1 year ago

“Easy to use online shop. Huge variety of products. Great value for money and super speedy delivery. Thank you!”

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Posted 1 year ago

“Fast delivery , easy to order , perfect 🥰”

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Posted 1 year ago

“Unbelievable service from Craig. Answered all my tech questions and was happy to send a very helpful sample for me to try out with. He also offered great advice on primers and prep too. I will be buying a lot more tape from this helpful and friendly team going forward.”

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Posted 1 year ago

“Well with the tubes i brought, only just finished using them and as for delivery it was waiting for me to pick up from postal address a week earlier than I expected it to be. Thank you very much.”

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Posted 1 year ago

Viking Tapes is rated 4.6 based on 676 reviews