Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.31

4.3 Rating 1,053 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Metrics

Info

4.3

Based on 1,053 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About Viessmann Limited:

The Viessmann Group is one of the leading international manufacturers of heating systems, industrial systems and refrigeration systems. Founded in 1917, Viessmann remains a family-owned business, however, now has over 12,000 employees across the world.

With 23 production divisions in 12 countries, subsidiaries and representations in 74 countries, and 120 sales offices around the world, Viessmann is an internationally orientated company.

Our commitment to the highest standards of manufacturing has led to our systems being awarded a multitude of awards over the course of our history. Recent award wins include the Red Dot Award: Product Design, the Trophée des Usines, the iF product design award, the Number 1 Trade Partner and Good Practice Energy Efficiency.

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Boiler working great,many thanks to All Gas who installed the boiler. Worked hard, professional,clean & tidy,and i would recommend you keep them on your team.”

Helpful Report

“In comparison with the competitive companies I considered Viessmann have been very professional, prompt and thorough. The response time for answers to my queries during the process has been exempliary. The equipment looks good and is very quiet. If the boiler performs as well as the people behind it I can foresee little or no problems,”

Helpful Report

“I was told 2 years ago how good Viessmann boilers were. But of course every plumber has a favourite. However, more than one plumber told us about Viessmann, so we went ahead. For 2 years the boiler has been absolutely fantastic. We went for a Combi boiler, which did away with the hot water cylinder system. Great. Here comes the however. Oh!! I here you say. On Christmas eve the boiler did not come on first thing in the morning. Oh No!!! Contacted my plumber and he came out and suspected that the PCB was faulty. As the unit was covered by a 5 year warranty, he contacted Viessmann support team. This was around 9am and at 11am the Viessmann engineer was knocking on my door. Boiler was fixed before 12 noon. Things do go wrong with equipment, but if I can get service like that, I don't care. I would rather buy a product from a company with a good back up service, rather someone who does not consider the second sale or whether they will get recommended. I would 100% recommend Viessmann. Well done.”

Helpful Report

“5 years of continual comfortable heat and hot water from my Vitodens 100-W Combi. Its never missed a beat, do I need to say more?”

Helpful Report

“Had a Viessmann boiler when living in Germany so knew they were good and love the 10 year warranty”

Helpful Report

“hot water only heating dos not work”

Helpful Report

“Boiler installed quickly enough. Had trouble with it cutting out but, after the installer tried a few tricks and I reset it a few times over a couple of weeks, it seems to be fine. The Nest thermostat started to lose contact with the box beside the boiler but I moved it slightly closer to another wi-fi source and that seems to have fixed it. The water flow and temperature are improved over my last Worcester Boch boiler.”

Helpful Report

“Working well”

Helpful Report

“Fantastic Boiler - really happy. Good communications and great value for money. Very happy many thanks”

Helpful Report

“The Vitodens 100-W boiler we had installed in June 2015 has performed very well. The 'Automatic Air Vent' was replaced promptly under warranty in 2017. The Vitotrol 100 room thermostat/controller that came with the boiler is, however, clunky, complicated and difficult to use compared to controllers I've had on other boilers. For this reason, 4 stars overall rather than 5. If you do buy a Viessmann boiler, I recommend not fitting this room thermostat/controller.”

Helpful Report

“I am very happy with the new boiler and the installation. The only proviso was that the new boiler case was heavily marked (scratches) when the engineer took it out of the box and it had to be replaced after installation.”

Helpful Report

“Really pleased with the new boiler. It’s efficient and quiet. Registering for the extended warranty really easy. Excellent customer service.”

Helpful Report

“Replaced my old boiler with a Viessmann and I am delighted. Its very efficient and so quiet, I kept checking on it when it when it was first installed to make sure it was still working.”

Helpful Report

“German engineering always good - system works well so far. Instructions a little complicated for the uninitiated!”

Helpful Report

“Excellent boiler, excellent price, efficient and easy to set up ( LPG instructions were in German and had to be translated)”

Helpful Report

“So far so good. A good installation by one of your recommended installers. We are pleased.”