VideoScribe Reviews

Name: VideoScribe
Address: DeskLodge House, 2 Redcliffe Way, Bristol, City of Bristol
Rating: 4.29

4.3 Rating 760 Reviews

87 %

of reviewers recommend VideoScribe

Company Reviews

Metrics

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4.3

Based on 760 reviews


Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5

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Email:

hello@sparkol.com

Location:

DeskLodge House,
2 Redcliffe Way,
Bristol
City of Bristol
BS1 6NL

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VideoScribe 4 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would love more things to buy in the SVG studio.”

Helpful Report

Posted 7 years ago

Thanks for the review Melissa. I'll pass on your comments to the rest of the team!

Posted 7 years ago

“So far I have enjoyed this product I am hoping it will make a big impact on my business in that people are busy and the simpler information can be communicated effectively the better. I am pretty disappointed however in the limited amount of images that are available. I did spend in my opinion a good price to videoscribe and expected more images available without having to purchase them. If there is a way you could rectify that issues the product would be fantastic. I would give 5 stars instead of 4. Still a great product. Sincerely, Rodney Gilmore”

Helpful Report

Posted 7 years ago

Hi Rodney, thanks for taking the time to review us. It's great to hear that you're enjoying VideoScribe and it's a way for you to communicate effectively. Unfortunately, we do not own those images as they're made by different illustrators and that's why you have to pay for them. We're always working on new ideas for images to add to our free image library so keep an eye out! Thanks

Posted 7 years ago

“I made my first presentation and all the videos were very helpful. The feedback from the participants are good except from people from Art and Craft who dislike the concept. Young people are more open.”

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Posted 7 years ago

Thanks for your review and comments Daniel.

Posted 7 years ago

“Great features and easy to use! Figured it out quickly and the tutorial helps. Could have gotten 5 stars, just missing a few features such as "undo" and a larger library (specifically medical pictures). Also I wish they had a "slide" system, right now you have to move the camera if you want to continue your presentation. Overall though a great product and would recommend.”

Helpful Report

Posted 7 years ago

Thanks for taking the time to review us John and for your suggestions. I'll pass on your recommendations to the rest of the team as it's always good to hear ways that we can improve. If you have any more suggestions you can post them here at: http://help.videoscribe.co/support/discussions/forums/1000142586. If someone has already posted your idea make sure you like it. The suggestions with the most likes will be considered as a feature. Thanks again.

Posted 7 years ago

“I find it a pity we can not play the music when you want...”

Helpful Report

Posted 8 years ago

Hello. I'm sorry you are not completely happy with our software. The best thing you could do would be to share your thoughts on our 'VideoScribe ideas and feature requests' page here: http://help.videoscribe.co/support/discussions/forums/1000142586. You can also vote for other suggestions made that you agree with - the suggestions with the most votes will be considered.

Posted 8 years ago

“Love It !!! , works for people like me , no professionals, but with some needs to develop a few videos in a hi quality level. !!!”

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Posted 8 years ago

Hi there. That's great - good to see you are pleased with the software. Keep up the good work!

Posted 8 years ago

“I don't think it is fair that if you have bought the full version you should still have to pay for additional images.”

Helpful Report

Posted 8 years ago

Hi there. Thank you for taking the time to write a review. I am sorry you feel this way about our product. The best thing you could do would be to share your thoughts on our 'Videoscribe ideas and feature requests' page: http://help.videoscribe.co/support/discussions/forums/1000142586 You can also vote for other people's suggestions to be considered. Thank you.

Posted 8 years ago

“Videoscribe is helping me change up my online teaching lectures for my college courses. I just wish there were more free images once you subscribe. That was a little disappointing.”

Helpful Report

Posted 8 years ago

Hello. Thank you for letting us know your thoughts on Videoscribe. We have a 'VideoScribe ideas and feature requests' page where you might be interested in sharing your thoughts. You can also vote for other people's suggestions that you think are valuable - this way we can consider the popular ones. http://help.videoscribe.co/support/discussions/forums/1000142586 Thanks!

Posted 8 years ago

“Sparkol is awesome. It really help me to make videos easily.”

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Posted 8 years ago

Thank you! It is great to see you are enjoying our products.

Posted 8 years ago

“I'm new to Videoscribe, but so far I'm finding it quick and simple to use. The presentations look professional and are a bit of fun.”

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Posted 8 years ago

Hello. Thank you for the review. It is great to see that you are getting on well with VideoScribe.

Posted 8 years ago

“VideoScribe is a unbelievable software to create awesome videos. As ive been using the free trial for a week, there were pictures i thoight the full-version would include. To my disappointment they weren't. So few more free graphics would make VideoScribe a FIVE-STAR Software ... Maybe you will add some pictures later on. Thank you.”

Helpful Report

Posted 8 years ago

Hi there, thank you for taking the time to review us! It is good to hear you are getting on so well with Videoscribe. Thank you for the suggestion, it is really helpful to get feedback like this. We have a suggestions page here where you can submit your thoughts: http://help.videoscribe.co/support/discussions/forums/1000142586 You might find that somebody else has already suggested this - if they have you have the opportunity to vote for it so it can be considered. Thanks!

Posted 8 years ago

“Hi, We are a Belgian company and we are very satisfied with your tool. Thanks! Your tool would be perfect if you could add a feature which adds a watermark (do I don't have to use a third party application). And some more drawnings would be good too. Thanks! Best regards,”

Helpful Report

Posted 8 years ago

Hi there, thanks for the review. I'll pass on your comments to the rest of the team! Thanks again.

Posted 8 years ago

“Hi. I've been using the product to develop a marketing video for a product we launched in South Africa (you can see the video here -> https://youtu.be/SMH00y1hbgg ) Few things I picked up that I think can be improved: 1. The upload to sho.co doesn't work. Maybe the servers were just down on that day 2. I use a Mac Book Pro (Late 2011 13 inch + 16 gig memory) and when I play the video, the video takes a while to catchup occassionally (1 / 4 times). Not sure if its my machine or general performance issues with the App on Mac 3. Recording voice in 1 go is difficult :) I know I can do this outside the system and import a .mp3 but would be great if one could edit voice at any point in time (may sound ambitious but this available in things like iMovie or Screen Cast o Matic that we use for training videos) 4. If you have images that "move in", sometimes when you publish the .avi file, the images seem to not be located correctly ... possibly a known bug. This happened to me so I removed all the "move in" features and left those images static... Overall ... super cool product. I discovered it when watching videos on a channel called Fight Mediocrity on You tube... Yet to try Tawe but Videoscribe is cool :) Thanks Manish”

Helpful Report

Posted 8 years ago

Hi Manish, thanks for taking the time to review us. 1. Great video! We're hosting a competition in the next couple of months for VideoScribe and Tawe and it would be great for you to enter your video. It will be hosted on Sho.co which we are currently improving as we speak! 2. As for the slow video performance, have you tried raising a ticket with our support team? You can do this here at: http://help.sparkol.com/support/tickets/new 3. If you would like to edit voice at any time make sure you like this post: http://help.videoscribe.co/support/discussions/topics/1000042367. When considering future features we always check ideas and feature requests and the ones with the most likes will always be considered. 4. Thanks for letting us know. I'll pass this on to the rest of the team! Thanks again for the review :-) If you have any more questions feel free to Tweet us.

Posted 8 years ago

“I love the program and think it is relatively easy to use. I've used it for quite a few projects and its always been a winner. To be fair, I would like to see some improvements when working with Voice over files and importing images but I am sure this will continue to improve over time, since I've seen consistent improvements to date. All in All... KUDOS!! Its a great program!”

Helpful Report

Posted 8 years ago

Thanks for the review Isaac and your comments. We're always working on new ways to improve our products so thanks for your suggestions!

Posted 8 years ago

“I am a teacher who is developing engaging media to teach the subject area with and without lecture. This media is really great to use for 1:1 mobile learning lectures. I am working through the beginnings of learning. To get started is pretty easy, I wish I had more time to perfect the skill. The customer outreach and tutorial help is outstanding.”

Helpful Report

Posted 8 years ago

“Great functionality, delivers as promised, internal photo library quite small”

Helpful Report

Posted 8 years ago

Hi David, thanks for the review. We're always working on new images to add to the library so keep an eye out.

Posted 8 years ago

“The program is a great learning tool. It's easy to use and very effective. The one draw back is the limited amount of art work.”

Helpful Report

Posted 8 years ago

Thanks for the review Tim. We're always working on new images to add to the library so keep an eye out. Thanks.

Posted 8 years ago

“Loving videoscribe. But what happened with Tawe? Initially I was really looking forward to Tawe, but it just doesn't work”

Helpful Report

Posted 8 years ago

Hi Julian, thanks for taking the time to review us. We're currently working on Tawe as we speak so keep an eye out for the relaunch. Thanks again.

Posted 8 years ago

“Dear Sparkol-Team, well it's the first time I use VideoScribe and it seems to be simple. I finished my first projekt today - result not bad. But I have some questions: 1. It's not easy for a german to understand the instruction-videos you offer. But I'm on a good way. Are there some videos in german, you know? I found one german video, but she discribes VideoScribe with an old version, I think. 2. Is there a possibility to delete text ore an image after I took the camera-set? For example: I have imported a picture and discribed a part of it. In the next camera-set I want to use the same picture but with a driscribtion of an other part. Must I copy the picture for the next camera-set or can I delete the first text? 3. Is there a function availabel to zoom in an image for details? 4. At the end of my Video I get an overview of the hole canvas. But I want to finish with a picture ore a speciell camara-set. How to do this? Thank you”

Helpful Report

Posted 8 years ago

Hi Manfred, thanks for the review. Here are the answers to your questions: 1. There are no official German tutorials currently but this one may help. https://www.youtube.com/watch?v=Eb8tuw2vb0M. 2 To remove an image, you can search for the 'erase' or 'blank square' image in the image library. You can then place it on top of the image you want to erase. 3. You can zoom the camera in and out by using the mouse wheel or the + and - buttons on the bottom left of the canvas, then set the camera position by clicking on the camera icon with the tick. 4. You can remove the zoom at the end by clicking on the preview button on the top right and unticking the 'Zoom at end?' check box. Hope that helps and thanks again for the review.

Posted 8 years ago

“Hello, First thank you for the program it's great. It does, however, have some efficiency issues. While looking for a photo to choose from in the given SVG's going through the pages may be easier if there was a dedicated button to go either left or right. Having to click each circle to go to a different page is a little distracting. Also while looking at the photos when I want to be out the category it would be nicer to be able to leave from any page not just the first. Other than that everything is great and works amazing! -Marco”

Helpful Report

Posted 8 years ago

Thanks for taking the time to review us Marco and I'll pass on your suggestions to the rest of the team. If you have any more suggestions you can post them here at: help.videoscribe.co/support/discussions/forums/1000142586. Thanks again and it's good to hear that you're enjoying VideoScribe!

Posted 8 years ago

VideoScribe is rated 4.3 based on 760 reviews