VideoScribe Reviews

Name: VideoScribe
Address: DeskLodge House, 2 Redcliffe Way, Bristol, City of Bristol
Rating: 4.29

4.3 Rating 760 Reviews

87 %

of reviewers recommend VideoScribe

Company Reviews

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4.3

Based on 760 reviews


Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5

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Email:

hello@sparkol.com

Location:

DeskLodge House,
2 Redcliffe Way,
Bristol
City of Bristol
BS1 6NL

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VideoScribe 4 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi there, my feedback is that I think VS is kool but it would be great to allow some transition affects for SVG images. ie allow them to grow our rollout something that doesn't require the image to be built in the usual way but still incorporates some annimation rather than just appear. Cheers”

Helpful Report

Posted 8 years ago

Thanks for the review and your suggestions Rod. It's always good to hear ways which we can improve VideoScribe. You can post your ideas and suggestions here at: help.videoscribe.co/support/discussions/forums/1000142586. Thanks again.

Posted 8 years ago

“I really love the whiteboard style animation...it kept my audience eyes on the screen throughout. I do not particularly like the mobile version on ios n android... i have to host at a "credit" site n not able to render to a video so that i can immediately upload to my clients or students. If it can have an online version as well...it would be great. Th rendering takes rather long on my laptop too...can that be avcelerated?”

Helpful Report

Posted 8 years ago

Hi Wai Keong, thanks for the review. It's great to hear that your audience was engaged throughout your scribe as that's what we've wanted to achieve here at Sparkol. I'll pass on your comments to the team about the credit system on our mobile version. As for the rendering, have you raised a ticket with support? They may be able to help you out. Just follow this link: http://help.videoscribe.co/support/solutions. Thanks

Posted 8 years ago

“Great tool. I love the intuitive user interface. But the voiceover functions are too simple. I wish I shouldnt record voice over in one take.”

Helpful Report

Posted 8 years ago

Thanks for the review Julie. You can make ideas and suggestions here at: http://help.videoscribe.co/support/discussions/forums/1000142586. Thanks

Posted 8 years ago

“*Overall, a good tool :) Strengths: - Simple to use - Can import own images - Lots of background music available Weaknesses: - Low hardware utilization: It is slow and laggy even on high end PCs. - The existing image library is very limited - What I usually use from are mostly arrows and text. The rest, I have to source my own images from Google and import - 99%. - To add on to above point, the sale of other user-upload images is at cut throat price. Thank you. Tri :)”

Helpful Report

Posted 8 years ago

Hello, thanks for your review and comments. It's always very helpful to hear comments like this as we can learn new things from our customers. I'll pass on your comments to the rest of the team! Thanks again.

Posted 8 years ago

“I was very happy with Video Scribe. There were just a few things I would have liked to been able to do: edit audio within Videoscribe and more "free" image.”

Helpful Report

Posted 8 years ago

Hello, thanks for taking the time to review us. If you have any feature ideas you can post it on VideoScribe's ideas and features page. If someone has already posted that suggestion you can like their post. When considering future features we always check ideas and feature requests and the ones with the most likes. Just follow this link here: http://help.videoscribe.co/support/discussions/topics/1000042367. Thanks

Posted 8 years ago

“I have been very pleased with VideoScribe. It's performance is great, and the user interface is very friendly. I highly recommend viewing the tutorial videos by Jonny and Joe to become fully efficient with the software. My only reason for not giving a full "Very Good" rating is the software lacks the ability to add multiple voiceover audio tracks. The solution is to combine all the voiceovers and "coordinate" with the video. This is very "clunky" to say the least. Individual sound files should be applied to a timeline for critical placement. I have to rely on other software to perform this function, which is not very efficient. Otherwise, great product, great libraries, and I look forward to future enhancements.”

Helpful Report

Posted 8 years ago

Hi Stephen, thanks for the review. I'll pass your comments on to the team (including Jonny and Joe). You can post your ideas and suggestions here at: http://help.videoscribe.co/support/discussions/forums/1000142586. If someone has already posted that idea please make sure that you like it. When considering future features we always check ideas and feature requests and the ones with the most likes will always be considered.

Posted 8 years ago

“Its a great tool, it really is. However it's still missing a few features and some fine tuning to the software itself for videoscribe to become the best white board animation tool out there. - I am not able to take a snapshop of the screen, only a snapshot of the whole canvas and that makes it really hard share only parts of my canvas with my team. - The software still has some bugs with saving the work. I've lost part of my work a few times because videoscribe simply would not save the work and some images kept simply disappearing from the canvas. That was a little annoying. - it was quite upsetting when I realized that not all the images were free once I paid 120 dollars for the software. I didn't care about the videoscribe logo showing on the screen, I only paid for the tool to get all the images, which I didn't get. - I also miss a feature to be able to delete several images/text at once and not have delete one by one. Overall, this is a great tool, I love how intuitive it is. Great work!”

Helpful Report

Posted 8 years ago

Thanks for taking the time to review us Lara. You're comments are very valuable to us and I'll pass it on to the rest of the team. Here’s a quick checklist you can use to help you solve any problems: http://help.videoscribe.co/support/solutions/articles/1000033705-crashing-and-freezing-videoscribe-desktop. Thanks again for your review and we're glad that you're enjoying VideoScribe.

Posted 8 years ago

“Overall, Videos are well handled. Conversion is quirky at times, but have found some work arounds. There is a learning curve, but am happy with the product thus far.”

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Posted 8 years ago

Thanks for the review Wayne.

Posted 8 years ago

“For us, this is great. We love to draw out ideas for clients so the look and feel echoes our own approach. It is easy to use, and after a bit of playing around, you get the feel for it - creating top quality videos in hours. It is disappointing that many images are an additional cost. They're the best ones (obviously), and that's a shame. For the cost, I'd be happy to recommend to others.”

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Posted 8 years ago

Hello Stuart thanks for the wonderful review. We are always working on adding new free images to VideoScribe as well as paid ones so keep any eye out. Thanks again.

Posted 8 years ago

“Very easy to learn. I love all of the music clips. I love being able to voice over. I don't like having to pay for certain call-outs and objects. I would like to see more dazzle in the move-In and out options. I am very satisfied.”

Helpful Report

Posted 8 years ago

Hi Ross. Thanks for taking the time to review us and I'll pass on your comments to the rest of the team.

Posted 8 years ago

“Haven't used the program enough to give a solid evaluation but it appears to work well.”

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Posted 8 years ago

“It is a very helpful tool! I was very excited when I got access to it - please improve visual data base and pretty please add Guidelines on how to create own visuals that will be drawn precisely in videoscribe. Thanks!”

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Posted 8 years ago

Hi Sandra, thanks for the review and your suggestions. It's great to hear that you're enjoying VideoScribe and that you're finding it helpful. I'll pass your suggestions to the rest of the team. If you have any more feel free to post them here at: http://help.videoscribe.co/support/discussions/forums/1000142586. Thanks again.

Posted 8 years ago

“A Cool Tool! Use it combined with other programs.”

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Posted 8 years ago

Thanks for the review Felix.

Posted 8 years ago

“Love the programme and the final result.”

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Posted 8 years ago

Hi Luca, thanks for the review.

Posted 8 years ago

“VideoScribe is a great program for explanation stories and simple processes that can work well wether they are long or short. The learning curve is quick and easy and VideoScribe's tutorials are enough to get you moving along. The only downside I have found is one cannot have multiple animations happening at the same time, which can limit the detail with which a process or story can be visualized. That said, I feel it is a great animation program for a majority of projects. -Brian W. - NYC”

Helpful Report

Posted 8 years ago

Thanks for the glowing review Brain and your suggestion. I'll pass it onto the rest of the team as it's always good to know ways that we can improve. Hope that you continue enjoying VideoScribe and it would be great to see what you have came up with.

Posted 8 years ago

“Great piece of software and very user friendly. We have found it quite useful in our business.”

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Posted 8 years ago

Thanks for the review.

Posted 8 years ago

“I really like your program, I have just one comment and noticed one possible glitch. It would be incredibly useful if there was a way to change the colour of simple available objects such as arrows and rectangles in the program. I have also noticed that when rendering a video one object appears in the wrong place. Thanks, Ben”

Helpful Report

Posted 8 years ago

Thanks for your rating and comments Ben. It's always extremely useful to hear comments like this so we know how to improve our products. I'll pass on your comments to the team. If you have any more suggestions you can post them here at: http://help.videoscribe.co/support/discussions/forums/1000142586. Thanks again for the review and we're glad that you're enjoying the product.

Posted 8 years ago

“I am still learning to use the entire functionality of the videoscribe tool. The Tawe tool needs some work. If I screw anything up, I have to do the entire thing again. Better editing features are definitely needed with that one.”

Helpful Report

Posted 8 years ago

Hi Amal, thanks for taking the time to review us. If you need further assistance and would like some help with using VideoScribe you can watch our YouTube tutorials here at: https://www.youtube.com/user/VideoScribetv. I hope that helps and thanks again.

Posted 8 years ago

“Video Scribe is a fun program to use!”

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Posted 8 years ago

Thanks for the review Mel!

Posted 8 years ago

“Video Scribe is an excellent tool and a great platform for storytelling. This could be in education, business or just a DIY instructional. From start to end the process is very visual and easy to use. Right after signing up you get a comprehensive FAQ and Bootcamp/Crash Course to help you get started with it. Tech support is fabulous and it feels like you're a part of a growing family. Audio editing needs to vamp up a bit, so for now a few workaraounds are acceptable. This is a great investment and one would be foolish to pass on this product.”

Helpful Report

Posted 8 years ago

Thanks for the review Aubin. It's nice to read comments like this and I'll pass on your comments onto the team. Glad you like the Bootcamp videos and you've found the support team helpful. I'll take note about your comments on the VideoScribe audio and this is something we can do to improve the next version! Hope you enjoy your day.

Posted 8 years ago

VideoScribe is rated 4.3 based on 760 reviews