Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,790 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,790 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for a response to missing parts over a week”

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Posted 4 years ago

“Ordered and sent quickly, good quality, would recommend.”

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Posted 4 years ago

“Had real difficulty in obtaining advice from staff. Failed return calls and the assistant cut me off when I used their chat service before the conversation had ended.”

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Posted 4 years ago

“Fast service”

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Posted 4 years ago

“Amazing products”

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Posted 4 years ago

“Lovely nice item!”

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Posted 4 years ago

“Good availability. Delivered when expected. Good quality product”

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Posted 4 years ago

“Product not worth the money”

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Posted 4 years ago

“IT is a bit small for my shower but is was the only triangular one you had. But good service.”

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Posted 4 years ago

“Item ordered on 25/3, it’s now 14/4, still awaiting delivery. No communication or explanation. Building plans on hold. Won’t be ordering from them again.”

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Posted 4 years ago

“Delivered on time far better quality than I was expecting”

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Posted 4 years ago

“Very fast and quality service.”

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Posted 4 years ago

“It's the first time I've used Victorian Plumbing and it was a good experience. Quick and easy and I'm sure I'll be back again.”

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Posted 4 years ago

“Good delivery and communication and price, the bath stool is very difficult to fold which we need to do after each use but otherwise is just what we wanted.”

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Posted 4 years ago

“First Class delivery and items. Was delivered a lot quicker then expected”

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Posted 4 years ago

“Excellent service from start to finish. Lovely quality bath, and delivery was prompt. Would definitely recommend.”

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Posted 4 years ago

“Shower screen arrived smashed. No phone number to call. No response from emails”

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Posted 4 years ago

“Excellent service and would highly recommended”

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Posted 4 years ago

“Excellent from ordering to delivery.”

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Posted 4 years ago

“Waste trap sent with vanity unit to big to fit and hit shelf inside.”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,790 reviews