Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,942 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordered 10am and delivered next day at 12noon during the christmas period. Product was as describedgood value for money”

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Posted 4 years ago

“Response times for customer service not the fastest. Products very nice although.”

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Posted 4 years ago

“Very good costumer communication and delivering on time.”

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Posted 4 years ago

“Excellent service, would use again, fabulous mail service.”

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Posted 4 years ago

“I’m still waiting for order to arrive and your customer service is slow in replying”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“excellent customer service”

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Posted 4 years ago

“Found the fitting I needed easily 8n the website, great price, quick delivery. Perfect fit when it arrived.”

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Posted 4 years ago

“All received on time as expected”

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Posted 4 years ago

“promt delivery very good service good quality products at a very cheap price .”

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Posted 4 years ago

“Good quality product”

Victorian Plumbing 5 star review on 1st January 2022

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Posted 4 years ago

“Good delivery time”

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Posted 4 years ago

“Lovely bath and superb delivery and communication about the delivery time etc”

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Posted 4 years ago

“I wanted new non slip rubber shower mats before Christmas,and had no time to spare to go to local shop. I ordered over the weekend and they were delivered in ‘double quick ‘ time .”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Our new pump is working as we expected it to, it's living up to our expectations”

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Posted 4 years ago

“Great service good quality product very happy”

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Posted 4 years ago

“Fist class I have bought from VP several times and never been let down Thanks to VP staff”

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Posted 4 years ago

“I have not received my order apparently despatched 2 weeks ago”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,942 reviews