Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,942 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear instructions, fast delivery, well packed”

Helpful Report

Posted 4 years ago

“Good website everything arrived in tact not a long delivery time”

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Posted 4 years ago

“Disappointed with the quality of the toilet seat, very poor fittings. Delivery was poor, promised twice, finally arrived on 3rd attempt!”

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Posted 4 years ago

“Item I ordered didnt fit despite saying it fitted all toilets. Returned on 16th December by Hermes and I’m still waiting for refund”

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Posted 4 years ago

“Good quality taps, delivery arrived sooner than expected.”

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Posted 4 years ago

“One item was delivered with damage which was quickly replaced. The service was good. The Monza shower cabinate required an extra 70 GBP kit to hide the screws. Delivery price for the extra item that should have been with the kit was extra 30 GBP. The items were poor value for money. I would not use Victoria Plumbing products again nor recommend them.”

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Posted 4 years ago

“We haven’t installed the bathroom yet, however were happy with the ordering process and how quickly the bathroom was delivered.”

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Posted 4 years ago

“Found the item that we were looking for on the Victorian Plumbing Website. Easy to navigate the site and place the order. Delivery was made very promptly. The item was exactly as described and the price compared favourably. Couldn't ask for any better service than what we received. Would certainly purchase from Victorian Plumbing again in the future.”

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Posted 4 years ago

“Very good delivery service”

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Posted 4 years ago

“Exactly as described. Super quick delivery. Thank you.”

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Posted 4 years ago

“Very pleased with the service and I had additional items after the original order which were received very quickly and still free delivery which was great.”

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Posted 4 years ago

“Fast and efficient service. Even dealt with a problem efficiently and quickly.”

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Posted 4 years ago

“Efficient and delivered quickly Fair prices I’m very happy”

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Posted 4 years ago

“Very quick delivery, and very good quality thanks very much.”

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Posted 4 years ago

“Poor quality of products.”

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Posted 4 years ago

“Package arrived on time and well protected.”

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Posted 4 years ago

“Searched for a sturdy bathroom toilet roll stand. Victorian Plumbing had the one I needed. Super easy to order from and delivery was prompt considering it was during the Christmas rush. Really happy with my product”

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Posted 4 years ago

“smart and efficient, came as promised and proved to be of good quality.”

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Posted 4 years ago

“EXCELLENT SERVICE. MANY THANKS.”

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Posted 4 years ago

“Very good product at a great price, delivery very good ,forth time I've used victorian plumbing and will again in the future 😀”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,942 reviews