Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,998 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,998 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was absolutely superb from ordering to delivery, no further words are necessary simply excellent.”

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Posted 1 year ago

“I ordered a Belfast sink and it arrived on the appointed day in perfect condition. I 'm very pleased with my purchase, Thank you Victoria Plumbing!”

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Posted 1 year ago

“VP were fine but let down a bit by the courier”

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Posted 1 year ago

“Toilet sear arrived on time, well packed and looks lovely on my toilet. Thanks. Gary 😊👍”

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Posted 1 year ago

“Very good service, l item was delayed, but very well packed, and lovly quality and value for money”

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Posted 1 year ago

“Great quality, easy to order online.”

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Posted 1 year ago

“Great online experience, delivered on time, good quality”

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Posted 1 year ago

“Great service and just the product I was after.”

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Posted 1 year ago

“I still haven’t received my goods. Thanks.”

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Posted 1 year ago

“Excellent delivery gentleman, very courteous and helpful”

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Posted 1 year ago

“Just what I was looking for , from purchase to delivery was first class , communication all the way right through to delivery .”

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Posted 1 year ago

“Item exactly as described, and good delivery service. Very pleased.”

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Posted 1 year ago

“These tiles were good value and gave smartened up my kitchen, however there 20 broken tiles which luckily we were still able to use but clearly care wasn’t taken when they were loaded onto the delivery van. I would have liked a delivery fee refund but didn’t have the time to pursue it. Lovely tiles though.”

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Posted 1 year ago

“Really good range of products. Good shipping options and reasonably proced. User friendly site, with good pics, descriptions and specs”

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Posted 1 year ago

“Extremely well packged and delivered on time. Everything looks good as no damaged packaging but not fitting for a couple of weeks.”

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Posted 1 year ago

“Order was easy and the goods turned up on the specified date. All good.”

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Posted 1 year ago

“Delayed delivery, poor after sales, try Bathroom Mountain instead Delivery delayed twice - workmen being paid on site with nothing to do.... Poor after sales service, long delays, robotic like response, not able to speak to anyone, quick enough to take your money but extremely slow in issuing any refunds. Also dealt with Bathroom Mountain at the same time, far, far better service, look at them instead.”

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Posted 1 year ago

“When my initial order arrived and was needed we discovered that unfortunately it was broken. I completed the returns form but the time to get a replacement would hold up our bathroom completion. I contacted the service centre who were extremely helpful and sorted out a replacement with fast delivery. This arrived, as promised, the next day. The call centre were very friendly and very helpful. I would (and have) use Victorian Plumbing in the future - great service”

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Posted 1 year ago

“I bought a towel rail from Victorian Plumbing. When I received it, the towel rail was damaged and it wasn't right for me so I returned it and put on the returns note that it was damaged. I have just found an email from Victorian Plumbing in my junk folder advising me that they received the towel rail back damaged and will not refund me. They included photos of the item and in one of the photos is the return note I sent them so they can't say they weren't told it was damaged. I will NOT be using them again. They should take photos of the items they send before they send them rather than when they are returned. Very UNFAIR.”

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Posted 1 year ago

“Always my default fordomestic plumbing products - selection, quality and pricing is broad and competitive. Order processing and deliver is simple and prompt; great when you're in a hurry, as most jobs are "urgent"!”

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Posted 1 year ago

Victorian Plumbing is rated 4.5 based on 19,998 reviews