Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,998 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,998 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely selection”

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Posted 1 year ago

“The products are of high quality at a very reasonable price and my relationship with my customer manager is second to none.”

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Posted 1 year ago

“Product arrive quickly and with no damage! Really love the range”

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Posted 1 year ago

“Delivery too slow”

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Posted 1 year ago

“Excellent service,”

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Posted 1 year ago

“All went OK . Marks fir the legs was off”

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Posted 1 year ago

“Good product- arrived on time”

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Posted 1 year ago

“My order was as described, was delivered quickly and competitively priced”

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Posted 1 year ago

“Shower is good and also bought shower tray good quality”

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Posted 1 year ago

“Pleased with everything, ordering, delivery, quality👌”

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Posted 1 year ago

“Avoid, avoid avoid. I wish I had googles Reviews of Victorian Plumbing before I placed a nearly £2k order over a week ago. Friday 18th Oct to be exact. It is now Tuesday 29th Oct and I have zero idea when the things I have paid for, given them my hard earned cash for - are being delivered. There website tracker kept telling me my things were being delivered on Monday 28th Oct. Until the 28th Oct. Now it just says to be determined!! Sent two emails..then got a - sorry we have NOT replied to this..it is not up to our usual standard email. What is the point of that? Then some genius sent me an email saying I would get delivery 3 - 10 days after ordering...that was sent 8 days after I ordered!! Now the Bot lady tells me they basically do not know. Once you order be aware there is NO TELEPHONE NOS!!! So you can live chat. Which is useless. I am beginning to think I may have been scammed. It seems very odd that any reputable company would have zero idea when your goods are being delivered? None.”

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Posted 1 year ago

“So far I have had appauling service. Over 10 days since Ive had a response. Almost 4 weeks since my order. Over 2 weeks since my initial delivery date. Still nothing. So I went on the live chat. The assistant was helpful but it remains to be seen whether my order will be sorted. The worst thing was the communication. In the 10 days I have waited for a response I have received 5 emails trying to sell me something and 1 for this review. Incredibly frustrating, stressful and insulting.”

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Posted 1 year ago

“Order placed weeks ago and not received. Avoid this company at all cost! It’s impossible to speak with a human customer services person Terrible experience”

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Posted 1 year ago

“Excellent service. Speedy delivery. Quality product.”

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Posted 1 year ago

“Takes 2 weeks to deliver. Will not use them again”

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Posted 1 year ago

“I had a great experience ordering my radiators – the process was very simple, and they arrived quickly. I haven't fitted them yet, but everything seems fine so far. One suggestion for improvement would be to deliver the radiators directly to the house rather than leaving them at the roadside. It would also be great if the pallets could be taken back for reuse, as this would make the service more environmentally friendly. Currently, the customer is left to dispose of pallets that could easily be reused for future deliveries.”

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Posted 1 year ago

“DISASTAREZZO BEWARE THIS RANGE I bought a vanity unit with sink and toilet It was an own brand called Arezzo with brass fittings I bought all the extras about £1000 all in It looks ok but was very hard to fit It took a plumber with 30 years experience the whole day The very first flush the flush plate got stuck It pressed in but didn’t come out again and kept flushing non stop I wrote to Victoria plumbing who changed the part and the same thing happened again It is just a poorly designed part In the end after £300.00 of plumbers bills and 20 emails I got them to exchange it for a part from a different manufacturer The same price. On the website but they charged me an extra £30.00 for it because it wasn’t in the package Really is that on I would never deal with this company again Really unhelpful and poor quality design”

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Posted 1 year ago

“Very quick response and great products.”

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Posted 1 year ago

“No issues, package came in good time and it fits well. We bought shower seal”

Victorian Plumbing 5 star review on 7th October 2024

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Posted 1 year ago

“Please read my original email regarding the missing item I have paid for , I find the fact you haven’t read the content on my email and you gave sent this survey to me a little embarrassing on your behalf”

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Posted 1 year ago

Victorian Plumbing is rated 4.5 based on 19,998 reviews