Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,998 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,998 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

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“Sent for tile samples and I was impressed with the efficiency of ordering and prompt delivery.”

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Posted 4 years ago

“Smooth closure toilet seat, works well and good price”

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Posted 4 years ago

“I booked at dated delivery for 3rd August. The tracking was showing out of delivery for a week and there was no update on the system. I have contacted the support many times and no one could give me an update about my delivery. One of the support personnel (Toni) even closed the ticket without any resolution. The delivery arrived eventually on 11th August. The delivery was late by more than a week, whereas it was a dated delivery. This is an unacceptable service.”

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Posted 4 years ago

“Fast and efficient”

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Posted 4 years ago

“We ordered a new sink and a toilet both arrived on time and packed securely to avoid damage would recommend to anyone”

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Posted 4 years ago

“Delivery was forgotten and I had to call to Arrange it”

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Posted 4 years ago

“All products available and delivered on time. Good quality products that were all intact. Website very user friendly and informative.”

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Posted 4 years ago

“Great range to chose from. Easy to order and quick delivery.”

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Posted 4 years ago

“Quick and efficient service. Good product/taps”

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Posted 4 years ago

“I ordered 2 toilet seats to match my current bathroom suite, which arrived very quickly and in excellent condition. They fit perfectly and were easy to attach to the toilet.”

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Posted 4 years ago

“Did what I expected”

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Posted 4 years ago

“Easy to use, straight forward website, good price and prompt delivery.”

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Posted 4 years ago

“Great service , description is as stated and was a pleasure to fit for the client. Nice and easy to install and instructions are pretty clear to read. I will be buying again from Victoria again soon as I’m wanting my cloakroom upgraded. 1 of many happy customers I’m sure :)”

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Posted 4 years ago

“Solid product, clear communication would use again over Amazon etc”

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Posted 4 years ago

“Very swift helpful response when I asked an email question. Good delivery service”

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Posted 4 years ago

“I love the bathroom mirror cabinet but Tony delivery driver needed some assistance to fully perform his role. I contacted Pauline about this and was advised he was new to the role”

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Posted 4 years ago

“Swift service Good quality Happy customer”

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Posted 4 years ago

“Used the website easy to use Delivered next day within time slot of 1 hour”

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Posted 4 years ago

“Item as described and very fast delivery.”

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Posted 4 years ago

“Ordered a heavy bathroom furniture that was not suitable. I have a busy work schedule. The return of the item was made to be quite difficult as I had to take time off work to arrange its return via my own courier (expensive and time consuming). Victoria Plumbing disengages from this part of the customer journey if a return order is requested leaving the entire responsibility on the customer. Would not recommend ordering online again for large, bulky or extremely heavy items.”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,998 reviews