Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,941 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Site was easy to navigate and purchasing was also great to use. Standards are very high. Very pleased with my purchases.”

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Posted 3 years ago

“The only supplier I could find with a long lead toilet flush”

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Posted 3 years ago

“Whole process was very straightforward, from ordering to delivery. Would use again. (I fitted the new seat myself in 20 mins, hubby is very impressed)”

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Posted 3 years ago

“Great prices, products and customer service.”

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Posted 3 years ago

“Excellent product and value for money”

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Posted 3 years ago

“The product I bought had some damage which I suggested I would keep as long as I was given a partial refund. The company responded by giving me a refund for delivery as an automatic goodwill gesture whilst my request was being deliberated. I was subsequently offered a partial refund so all was good.”

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Posted 3 years ago

“Everything arrived according to schedule and in good condition. A great shopping experience!”

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Posted 3 years ago

“Communication was excellent, delivered on time and quality materials thanks”

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Posted 3 years ago

“Very reasonably priced items and seems good quality so far. Item arrived damaged and was collected and replaced very quickly. Would shop with them again.”

Victorian Plumbing 5 star review on 8th June 2022

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Posted 3 years ago

“delivered with efficiency and very profrssional”

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Posted 3 years ago

“Very pleased with our bathroom order! All came on time when stated, order was complete and in perfect condition. Communication was good: Will definitely use company again. Thanks Tara”

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Posted 3 years ago

“Easy to use website and high quality products - a good experience”

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Posted 3 years ago

“Easy on line ordering, arrived on time, well packaged. Quality product 😁”

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Posted 3 years ago

“Goods arrived promptly and in good order. Ordering process was straightforward.”

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Posted 3 years ago

“Lovely shower screen and prompt delivery”

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Posted 3 years ago

“Very quick delivery and packages well protected. Great quality products.”

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Posted 3 years ago

“Satisfied with service order deliver on the time”

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Posted 3 years ago

“Excellent service and excellent customer service”

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Posted 3 years ago

“People are helpful but slow to respond to questions. Not Victorian plumbing failt but courier for pallets delivered late and tracking of little use.”

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Posted 3 years ago

“great price, efficiently delivered”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,941 reviews