Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,944 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

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“Great product and service , was delivered when they said it would”

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Posted 4 years ago

“Great to deal with great product and quality valves will buy off them again prompt delivery.”

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Posted 4 years ago

“Nice and sturdy towel rack.”

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Posted 4 years ago

“Superb mirrors - heavy fantastic quality and easy fixings”

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Posted 4 years ago

“no problems, straight forward transaction”

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Posted 4 years ago

“Great service. All items came when they were supposed to with no issues.”

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Posted 4 years ago

“I ordered a Crosswater click clack waste. The click clack waste that came was a cheap imitation and definitely not the Crosswater one I’d ordered. However, my plumber fitted the waste but reused the Crosswater plug I already had, so the situation was salvaged. Shouldn’t have happened though. Paid £96 for a cheap, shoddy imitation.”

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Posted 4 years ago

“Victorian plumbing great service Delivery was spot on quick and on the day it specify. Which isn't always the case”

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Posted 4 years ago

“EXCELLENT QUICK EFFICIENT SERVICE, WOULD DEFFINETLY ORDER OTHER PRODUCTS FROM YOUR COMPANY.”

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Posted 4 years ago

“Terrible service. Vastly overpriced. I could have bought the identical toilet seat from Plumbworld for less then half the price...! When I queried their prices I was told that they do not price match. This firm is very difficult to contact. No phone number and customer services are extremely poor. Check prices elsewhere before buying from this outfit.”

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Posted 4 years ago

“Great and fast service. Also the products were available eventhough they were out of stock almost everywhere else.”

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Posted 4 years ago

“Clear site, with dimensions of taps and pictures well presented, delivered promptly”

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Posted 4 years ago

“Prompt delivery, great quality items”

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Posted 4 years ago

“They are only interested in selling. Non existent customer service. Need to return towel rail they will not arrange carrier and no carrier will accept parcel of those dimensions, unable to talk to them. Live chat will ( perhaps) be answered in 72 hours., suggest finding another provider. I will never use them or recommend them”

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Posted 4 years ago

“Easy to use site, excellent communication, swift delivery and decent product at a fair price.”

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Posted 4 years ago

“Ordered and received promptly. Items as described. No issues.”

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Posted 4 years ago

“Found the right shower head on-line for a good, competitive price. Ordered it for free (brilliant!), and it arrived two days later. Very good.”

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Posted 4 years ago

“Amazing lights they look so up to date & bags of style. Thank you Victorian Plumbing you've done it again.”

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Posted 4 years ago

“All went smoothly”

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Posted 4 years ago

“Very please with my wall soap dispenser. Quick delivery”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,944 reviews