Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,108 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,108 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy. Even delivery was painless. Would use them again. Thanks”

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Posted 5 years ago

“Very good to react to problem of wrong items been sent. Just waiting on follow up to sort problem. Agent was very helpful.”

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Posted 5 years ago

“Really easy to use website, helpful reviews and quick delivery. Would definitely use again.”

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Posted 5 years ago

“Don’t use them. They don’t care about you”

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Posted 5 years ago

“Excellent value for money toilet pan (concealed cistern). Superb delivery.”

Victorian Plumbing 5 star review on 2nd November 2020

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Posted 5 years ago

“Very helpful service”

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Posted 5 years ago

“I have purchased several products from Victoria Plumbing and have not been disappointed. I have recommended them to my friends who have also been very pleased with their purchases. Quality products, value for money and excellent service.”

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Posted 5 years ago

“Very good. I complaints.”

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Posted 5 years ago

“Good products at good prices”

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Posted 5 years ago

“Very good Can only give it five stars”

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Posted 5 years ago

“Great choice of products at a reasonable price”

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Posted 5 years ago

“I like how you now have a phone number so I can review you but when I needed advice while fitting the bathroom I waited four weeks for an email reply. paul williams was the customer and delivery address not the person who payed for or wrote this review. rick davies”

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Posted 5 years ago

“Items arrived in the stated timeframe, they were well packaged. Haven't installed them yet so cannot comment on how easy installation is or their use.”

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Posted 5 years ago

“Item still not arrived.”

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Posted 5 years ago

“Good delivery, product back in stock online before stock email received”

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Posted 5 years ago

“Very pleased with my bath perfect delivery can't wait to have it put in would shop again with Victorian plumbing”

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Posted 5 years ago

“Very quick delivery, great packaging”

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Posted 5 years ago

“Needed to add to the order and they were helpful. Also put out-of-stock item on later delivery so as not to hold up the order. Satisfied with products so far but not yet installed”

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Posted 5 years ago

“Took a week from ordering to get delivered. Goods arrived damaged, now over a week for someone to agree that the delivered goods are damaged.........so far, 3 weeks to get a toilet....dont bother.”

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Posted 5 years ago

“Unacceptable delay in response from customer services. Waited 13 days for a response to my request to have goods damaged on arrival replaced. When I did get a response I was told they would look into it. All this despite being told I had a very strict 48 hours to carefully inspect all delivered goods or face the prospect of it not being replaced! In a world where the customer should be king this seems to me to be very much in the favour of the company and not me the customer. It is now 24 days since my initial email to customer services and I am no closer to getting a replacement part and will have to pay for the bathroom fitter to come back at a later date. Really poor.”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 20,108 reviews