Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,790 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,790 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good efficient service and product exactly as requested.”

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Posted 5 years ago

“Quick and accurate service, just what we eeded - thank you.”

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Posted 5 years ago

“All items as described and arrived on correct date but delivery company used was very difficult to contact and did not keep the delivery information updated. Ie they sent message stating delivery between 8am-12 but turned up at 4pm”

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Posted 5 years ago

“very easy website to use lots of choice if a little expensive.”

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Posted 5 years ago

“Order delivered on time and we were kept informed of delivery times which was great help. Pleased with product.”

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Posted 5 years ago

“the only problem is the delivery of the goods they are left on the side of the road and no help is given from the driver”

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Posted 5 years ago

“Excellent service on the whole although delivery prices for small loads can be a bit steep”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“All god's apart from no call from the delivery driver.”

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Posted 5 years ago

“Good Service”

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Posted 5 years ago

“For southern Ireland deliveries it is unclear to insert phone number as a whole to include 00353 other than that it is an excellent site and easy to navigate through..”

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Posted 5 years ago

“The items were fine and the delivery was prompt. Once the delivery box was opened all the item packaging and products were black with dust and filthy.”

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Posted 5 years ago

“Good choice and fast delivery”

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Posted 5 years ago

“The sink and the tap were securely sealed and packed. Although the holes to puncture for the tap weren't big enough for the pipes to go through and got chipped as a result.”

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Posted 5 years ago

“It was easy to order and arrived as expected.”

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Posted 5 years ago

“Pleased with the items but would have liked more information on delivery”

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Posted 5 years ago

“Glass shower screen good price, extremely well packaged and fast delivery. Did not award a 'Very Good' due to high delivery cost.”

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Posted 5 years ago

“Product range was good, delivery into the Highlands was great in comparison to others. Product looks fine but still have to use it in full operation”

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Posted 5 years ago

“Good quality”

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Posted 5 years ago

“Very satisifeid with service received, only information upfront to know would have been that signature was required for delivery. I was not in so had to re-arrange. If I had know this at the beginning then would have had delivered to alternative address. Very pleased with purchase.”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,790 reviews