Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,959 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,959 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

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“Lovely and well made item looks really classy”

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Posted 4 years ago

“Delivery fast and efficient, Product exactly met the requirements.”

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Posted 4 years ago

“The delivery driver was surly, and not very helpful. I had to chase after him, and ask if he would put the one box of tiles in the boot of my car as I am disabled and could not pick them up. I had already asked for this when arranging the delivery.”

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Posted 4 years ago

“Excellent service. Great communication from order to delivery.”

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Posted 4 years ago

“Great product and service”

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Posted 4 years ago

“Reasonably priced quality bathroom goods. Website easy to use and very impressed with the quick delivery.”

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Posted 4 years ago

“Whilst I understand the delivery driver could not come into my house, he literally left the pallet which was holding an enclosure, shower and tray. All taped up and more than I could manage at 5’2. He basically said it was not his problem. Then left. This said it, is the last time I will shop with yourselves. Common courtesy or manners as far as I am aware is free. He showed none.”

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Posted 4 years ago

“Good service.”

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Posted 4 years ago

“Radiators arrived ahead of time and were well packaged and palletised. Very good service.”

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Posted 4 years ago

“Excellent service. Very satisfied and will not hesitate to use again. If I can remember how to use computer!”

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Posted 4 years ago

“We received the Rangemaster sink earlier than expected which was good. The driver who delivered the sink, Marvin was a young Black lad who was SO helpful as I'm disabled and helped with the heavy item. Sink looks ok but haven't got a plumber yet to install it.”

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Posted 4 years ago

“Good selection and value for money.”

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Posted 4 years ago

“Great website found what I wanted was really quick dispatch”

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Posted 4 years ago

“Great value & quality items. Delivered quickly & safely. Very please. Will use again”

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Posted 4 years ago

“Delivery was very prompt but unfortunately 2 packs of tiles were only wrapped with tape and therefore out of 46 tiles 25 were damaged. However, I contacted customer service and within a day a response came back saying replacement tiles were on there way. These are due tomorrow and hopefully they will be packaged correctly and not damaged.”

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Posted 4 years ago

“Good service, excellent product”

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Posted 4 years ago

“quality goods at a good price. order arrived when stated.”

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Posted 4 years ago

“Web site easy to use with plenty of detail & photographs. Goods delivered within days & high quality.”

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Posted 4 years ago

“Easy to return item. I would expect postage to be paid though. Not ideal for an online business”

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Posted 4 years ago

“Easy web site and good delivery.”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,959 reviews