Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,795 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,795 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was well organised and exactly as agreed.”

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Posted 6 years ago

“Goods despatched promptly thanks”

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Posted 6 years ago

“It was difficult to inspect the shower enclosure on delivery it was on a pallet shrinkwrapped and difficult to manage on my own. The delivery driver did not assist in anyway and seemed put out that I wanted to check it when it is your procedure.”

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Posted 6 years ago

“Really great customer service and easy to purchase stuff through their website, but was a bit disappointed when our vanity unit came and was a bit damaged, I felt like it had been a previously returned item, but everything else was in perfect condition, delivery was quick, but found it strange that no instructions came with anything!”

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Posted 6 years ago

“Delivery on time and as per order!”

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Posted 6 years ago

“Great sink, would have been nice if delivery man could have brought into house for me as it was extremely heavy”

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Posted 6 years ago

“Great items however some arrived damaged or missing customer service were helpful”

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Posted 6 years ago

“Easy transaction shame about delivery taking so long even after being advised only 3-5 days took 10 days in the end with very little communication had to keep chasing !”

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Posted 6 years ago

“Well packaged, quickly delivered and just what was needed”

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Posted 6 years ago

“Good experience throughout”

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Posted 6 years ago

“It was a door step drop off and did not get that as I paid you to do that as I was not at home my girlfriend was by her self”

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Posted 6 years ago

“Good communication. Goods arrived with no damage although the packaging was battered.”

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Posted 6 years ago

“Great product, came as described & fitted our needs.”

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Posted 6 years ago

“Everything seems good quality and arrived quickly, haven’t installed yet hence 4 stars”

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Posted 6 years ago

“Quick delivery and easy to find what I wanted”

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Posted 6 years ago

“Super fast delivery however when the product was installed the correct part was missing and so costing a further £8 but overall good 👍🏽”

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Posted 6 years ago

“Items we bought look ok but not installed yet time will tell.Hope to review at a later date.”

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Posted 6 years ago

“👍good 😀😀😀😀😀”

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Posted 6 years ago

“Very good quality fittings and packaged really well.”

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Posted 6 years ago

“All appears very good”

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Posted 6 years ago

Victorian Plumbing is rated 4.5 based on 19,795 reviews