Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service in our hour of need.”

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Posted 7 years ago

“The service and consideration with the vet and staff was outstanding in everyday”

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Posted 7 years ago

“Staff were very nice and proffessional. Very happy with Murphy's treatment and the aftercare advice”

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Posted 7 years ago

“Very helpful and compassionate when we needed them as we had to put our dog down due to ill health”

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Posted 7 years ago

“We were very happy with the service they provided they are very understanding and very profesinal we were very grateful and happy how thoughtful they were at our time of our lose of our fur baby i would well recomend them in the future to anyone else and we loved our lovely piece of our fur baby they provided for us to keep thank you all very much for our hardest time in our lives they made it easier for us to cope”

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Posted 7 years ago

“Took my beloved Rosie in as she was unwell. Vet was lovely, very thorough!! Recognised and listenend to me as i know her best. Couldn't have asked for better service!! Would highly recommend!!!”

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Posted 7 years ago

“Didnt make me happier as i had to have my cat euthanised but the situation was treated with kindness and sensitivity.”

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Posted 7 years ago

“Follow a sudden decline in my dogs health we used Vets now. After a thorough examination it was decided to put her to sleep. The Vet and the nurse were so wonderful and treated us both with dignity and compassion. Giving us time to say goodbye after she had gone. We had the dog cremated and used the local service with Vets now. When we collected her ashes we were looked after again.”

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Posted 7 years ago

“Very attentive. Caring. Constant updates. Very friendly. Explained everything well”

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Posted 7 years ago

“Looked after sticks when he was very ill kept us informed during the night and was a different dog in the morning Thanks”

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Posted 7 years ago

“I needed urgent help for my dog who had torn open a huge hole in her thigh whilst running off lead. The injury was so bad that the muscles were torn from the hip and flapping outside of the leg. Vets now carried out emergency surgery to repair the damage straightaway.”

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Posted 7 years ago

“Available on Easter Monday. Very good with my dog who is very nervous of vets”

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Posted 7 years ago

“Very local so no long car journeys with a poorly dog - let us know what was happening and could call in the early hours to update on our dog.”

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Posted 7 years ago

“Sorting and giving the right advice”

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Posted 7 years ago

“I had an emergency appointment with vets now on a Saturday night, the vet I was seen by was amazing she examined my very poorly cat twice to make sure she hadn't missed anything. My cat is 19 nearly 20 unfortunately she is still very ill but thanks to vets now I still have her. I would definitely recommend vets now”

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Posted 7 years ago

“They were very friendly and were also very prompt and good advice was given.”

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Posted 7 years ago

“Highly recommended, what you have done for our Labrador is priceless, we can’t thank you enough, I wouldn’t hesitate to recommend you, you have been professional, efficient and empathetic”

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Posted 7 years ago

“Very helpful staff and everyone was great.”

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Posted 7 years ago

“The vet was very knowledgable and took the time to explain what was going to happen prior to commencing treatment on my pet She had a very good manner with my pet and made both myself and my pet as comfortable as she could whilst we were there The reception staff and nursing team treated myself and my pet with respect and dignity throughout our treatment within the centre I would recommend vets now to family and friends and would have no hesitation in using the service again with my pets and I would trust the staff to do their upmost to look after my pet and the owner in what can be very harassing times for all parties when a pet is sick Explanation of medication and how to use it and also explanation of possible outcomes was done with consideration of anxieties for the owner and for the pet to remain calm throughout treatment the vet was very professional whilst very caring towards my pet”

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Posted 7 years ago

“Dog went in as an emergency. Was on hold on the phone for a bit too long however that is the only negative experience. As our dog was already poorly he was put too sleep by our request. The staff were excellent and took good care of our dog on his final moments”

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Posted 7 years ago

Vets Now is rated 4.3 based on 2,805 reviews