Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called with concerns about puppy. Vets now offered advice, found a local vet hospital and we were seen within the hour. Really good service for out of hours, very helpful.”

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Posted 7 years ago

“Excellent advice and service the vet we saw was very helpful would recommend vets now to anyone”

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Posted 7 years ago

“Excellent consultation with Stephen Martin and caring receptionist”

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Posted 7 years ago

“The vet, receptionist and all the team were wonderful. My cat received the very best care possible.”

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Posted 7 years ago

“Very good helpful”

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Posted 7 years ago

“Really friendly was absolutely lovely to Teddy so caring 😊”

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Posted 7 years ago

“The service was excellent & care was provided quickly & efficiently. We would definitely use Vets Now again.”

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Posted 7 years ago

“Good service caring Thank you”

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Posted 7 years ago

“We’re able to make an appointment for my dog to be seen ASAP”

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Posted 7 years ago

“Quick to see our beautiful old girl. Thorough and reassuring. Have us peace of mind at a worrying time.”

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Posted 7 years ago

“Sorted my sick dog out. Fast and friendly at an unsociable time of day. Thank you :-)”

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Posted 7 years ago

“You didn’t keep me waiting. Your meds are reasonable. The staff were Great.”

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Posted 7 years ago

“Very thorough and helpful to triage on the phone. Seen very quickly by a thorough and caring vet, very patient”

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Posted 7 years ago

“The treatment and service given to both our dog and us from the moment we entered till we collected her was exceptional and made all the difference when we were desperately worried about her.”

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Posted 7 years ago

“Very friendly and professional and answered all of my questions”

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Posted 7 years ago

“Issue was dealt with very quickly and effectively. Was given concise and honest opinion and info”

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Posted 7 years ago

“I was seen and referred within an hour.. from the PDSA. Best service ever. Thank you”

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Posted 7 years ago

“Having made this first visit, i was very impressed by the cleanliness...and the ladies on reception were very friendly and informative. As i am on benefits , the receptionist told me the cost and a friend agreed to pay for the treatment off my best pal, my cat. The Vet was very friendly and was so kind to me and the cat...all through the consultation she explained what she was doing and the cost of further treatment...all in all an asset to Vets Now”

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Posted 7 years ago

“We were able to see the vet immediately. Great communication throughout. A bit of constructive feedback, I googled emergency vets and it came up with the whyefueld version. I told the lady at that vet that we were in Macclesfield. There was a much closer vets now in Macclesfield and she didn’t mention it. It would’ve been more efficient to tell me there was a closer place to take the dog. Overall though, great service when we really needed it. Much appreciated”

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Posted 7 years ago

“Very friendly and understanding staff. Kept us updated all the time.”

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Posted 7 years ago

Vets Now is rated 4.3 based on 2,805 reviews