Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My dog Brian had to go in Easter Sunday for treatment .He had a stomach infection. The treatment he got was really good and we were informed regularly as to how he was. Yes the bill was a lot but thankfully he is insured and I have most of the money back today which is just a week!! Thank you for the excellent service and completing my claim so quickly! Brian has seen our own vet as a follow up and has fully recovered!”

Helpful Report

Posted 7 years ago

“Helped my dog quickly and offered friendly advice, only downfall was the price, its a bit steep!”

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Posted 7 years ago

“We can't thank all concerned enough with the fantastic care with our little dog. You all did a wonderful job in making him better and making us feel he was in the best place. Thank you so much.”

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Posted 7 years ago

“Fully informed, quick action, informative staff”

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Posted 7 years ago

“I rang vets now when my dog became unwell when my vets were closed. The lady I spoke to was very nice and helpful. I was sent to my nearest Vets Now and staff there were very helpful and welcoming. My dog was assessed by a very competent vet whom I felt at ease leaving him with. He was treated and I was fully informed/advised on what treatment he had had and what future treatment he would need. I was also given all relevant documents/info to give to my own vets. I would recommend to any pet owner that cannot get to their regular vets.”

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Posted 7 years ago

“Friendly professional service many thanks for your care .”

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Posted 7 years ago

“very polite staff”

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Posted 7 years ago

“Fast and quick action taken when my dog too ill on a holiday weekend. Very friendly and reassuring.”

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Posted 7 years ago

“We brought Bonnie our springer spaniel to see you and you were very thourgher and put our minds at rest. Thank you”

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Posted 7 years ago

“The staff where totally amazing. Can’t thank them enough. My wee westie jack was 13 years old. Was so ill when we arrived at vets now. They made sure he was out of pain. We had to put jack to sleep. But the staff let us have time with him and waited for my girl to come and say goodbye to jack. Thanks again”

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Posted 7 years ago

“Quick and very reassuring”

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Posted 7 years ago

“Great to be seen so quickly”

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Posted 7 years ago

“They looked after my pet in a calm professional manner. We were able to contact the vet at any time. The vet called every day for update while my pet was at hospital and when he came home.”

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Posted 7 years ago

“Bella was seen promptly and was given pain relief. Would recommend”

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Posted 7 years ago

“Both vets were fantastic...they couldn't have been more helpful and explained everything in full”

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Posted 7 years ago

“Friendly efficient and upfront with the fees. Kept me informed of the progress made and seemed genuinely caring.”

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Posted 7 years ago

“They were kind at a very sad time and I believe they did all they could to try to save my dog”

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Posted 7 years ago

“They made me happy by looking after my dog and doing a good op”

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Posted 7 years ago

“From initial phone call to discharge we have nothing but praise for everyone at Vets Now Manchester. They quickly admitted our poorly dog, stabilised and assessed him and arranged for him to be transferred to specialists after the bank holiday. Although nothing can take the worry away completely we felt so much better leaving him overnight, and the care and communication from Aisling and Louise and the entire team was first class. Thank you from us and Wuff from Kovu!”

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Posted 7 years ago

“They took great care of our dog on an emergency visit. The vet Rob was fantastic really caring and helpful.”

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Posted 7 years ago

Vets Now is rated 4.3 based on 2,805 reviews