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Vehicle Mats UK Reviews

4.9 Rating 7,524 Reviews
98 %
of reviewers recommend Vehicle Mats UK
4.9
Based on 7,524 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Vehicle Mats UK Reviews
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Email:

info@vehiclematsuk.com

Nice quality mats but rear seat mats supplied without fixing holes so having to lay over the fixing points.
Helpful Report
Posted 5 years ago
Hi Julian, We haven't heard directly from you so had not had a chance to look at this for you, we are always happy to help if you get in touch. Our customer service details are on the order confirmation email and the delivery note, or you can email info@vehiclematsuk.com The mats ordered by you do specify 4 clips n the title and show the image with only clips in the front mats. We also have a set labelled as 8 clips with clips in the rear mats, you can see both options here: https://vehiclematsuk.com/volvo-v40-car-mats Please get in touch and we can get a pair of rear mats with clips sent to you to replace the incorrectly ordered items. Kind regards, Chris
Posted 5 years ago
Despite choosing the correct mat for our motorhome the mat is too narrow and short going between the seats towards the living area. The quality of the mat however is very good and looks very smart.
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Posted 5 years ago
Bought mats for Fiat Panda 169, drivers mat slides about too much. Have to move it to correct position each time I get in.
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Posted 5 years ago
They smell so much. Doubtful on the price increase because of the rubber
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Posted 5 years ago
Product quality was ok given price, delivery service was poor. First despatched item didn’t arrive.
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Posted 5 years ago
Good quality and perfect fit shame about delivery time. Otherwise very good
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Posted 5 years ago
Mat does not really fit our 2920 matter prooerly
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Posted 5 years ago
The mats are of good quality but did not have pre-made holes for the fittings on my BMW. I had hoped they would be a better colour match but instead of being a solid colour they are subtly flecked.
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Posted 5 years ago
The mats themselves seem to be a reasonable quality but the downside is that the raised 'pad' on the drivers mat tends to catch on your right shoe heel when you are using the pedals. I have taken to lifting my heel off the floor slightly when I am braking (in particular)
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Posted 5 years ago
Bonjour, j'ai bien reçu les tapis pour defender land rover, bonne qualité mais tapis prévus pour un véhicule anglais avec conduite à droite. C'est dommage.
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Posted 6 years ago
Initially I ordered the wrong mats for our Custom Transit Van due to a misinterpretation of the website. The company were very helpful and accepted the return, providing replacements very promptly. Excellent 5* service at this stage . The reason for only 3 stars is that the replacement mats, although shaped correctly, and specified by the company based on the vehicle registration number, had the fixing studs in the wrong place. I can do a DIY job to relocate them, but clearly this detracts from being able to give a full 5*. The mats themselves feel and look good. Obviously too soon to comment on their durability. I would use the company again as the customer service was excellent.
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Posted 6 years ago
Happy to leave a review when I receive the van mats. Cheers
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Posted 6 years ago
OK. Said 7 days delivery and arrived on 8th day.
Helpful Report
Posted 6 years ago
Hi Graham, We state up to 7 working days for despatch, not the delivery. I can see that this order arrived with you on 4th December which was the expected despatch date, so its actually arrived 2 days earlier than advertised. Kind regards, Chris
Posted 6 years ago
Front mats are great unfortunately the rear mats do not fit properly
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Posted 6 years ago
OK service
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Posted 6 years ago
The mats for Hyundai i10 3 Clips (2013-present) & Citroen Berlingo Multispace (2008-2018) were easy to order. They arrived quite promptly & with Royal Mail which is good. However only two hole fixings out of 5 matched up with the car clips (most of the mats didn't have specific holes). They don't shift so I can't be bothered to return them. But considering the price & the information provided by me I would expect them to be perfect.
Helpful Report
Posted 6 years ago
Can’t understand why upon opening 3 of the metal fasteners have detached and one is missing. ? Pity as I was delighted with the mats overall
Helpful Report
Posted 6 years ago
Hi Stephen, I'm really sorry about the issue with the clips. Unfortunately, as you haven't contacted directly us we weren't aware of the issue - we will always sort out any issues with orders. Our customer service details are shown on our site, your order confirmation emails and the delivery note sent with the mats. Please, could you drop me an email to info@vehiclematsuk.com and I will send over a pre-paid returns label to get this mat set back to us. We can then ge tthe clips attached correctly and send the mats straight back out to you. Kind Regards, Chris
Posted 6 years ago
Haven't got them get !
Helpful Report
Posted 6 years ago
Hi Roger, Royal Mail attempted a delivery to you on 19th September: https://www.royalmail.com/track-your-item#/tracking-results/VB620724720GB They will also have sent you a text and an email with the tracking details and a notification that they were unable to deliver. You should also have had a red card left when they attempted delivery. Do you have this card? You can arrange redelivery online, or if you get in touch (info@vehiclematsuk.com) we can arrange the redelivery for you. Unfortunately, until we saw this review, we were totally unaware that you hadn't got them so did not have the opportunity to make any arrangements for redelivery. Kind regards, Chris
Posted 6 years ago
Mats are fine, just delay in being delivered, had to chase after 2weeks of waiting. They were then dispatch next day and arrive in the time slot given
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Posted 6 years ago
The first mat supplied was the incorrect shape but good otherwise quality, etc. The second mat supplied free of charge was a nearly perfect fit and I am happy with it but arrived with all four clips missing but the accommodating holes in place.
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Posted 6 years ago
Vehicle Mats UK is rated 4.9 based on 7,524 reviews