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Vehicle Mats UK Reviews

4.9 Rating 7,979 Reviews
98 %
of reviewers recommend Vehicle Mats UK
4.9
Based on 7,979 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Vehicle Mats UK Reviews
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Email:

info@vehiclematsuk.com

Anonymous
Anonymous  // 01/01/2019
Service was fine
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(Vehicle Mats UK) - Posted 1 week ago
Nice mats and good quality. Well made. Down side is they dont sit quite right in t5, cut means they dont lay flat in areas🤷🏼‍♂️ other than that im happy
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(Vehicle Mats UK) - Posted 1 month ago
Ok but pricey for what it is
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(Vehicle Mats UK) - Posted 2 months ago
My personal experience is that I received the similar service as another company I used which shares a similar name. You place an order, wait a week for processing then find out that there is a problem with the fitting.
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(Vehicle Mats UK) - Posted 4 months ago
Thank you for your feedback. We're sorry to hear that the driver's mat doesn't appear to fit correctly. We haven’t received any contact from you about this issue yet, but we would be very happy to investigate it and arrange a replacement mat if needed. Occasionally vehicles can have different fixing clip types or slightly different spacing depending on model year or factory specification, but once we have a quick look at a photo and a couple of measurements we can normally identify the correct template and resolve the issue quickly. We include our contact details and instructions on the delivery note with every order so that any problems can be reported and sorted as quickly as possible. We’d really welcome the opportunity to put this right for you, so please do get in touch with your order details and we’ll be happy to help. I've just sent you an email with the details we need to fix this for you.
Posted 4 months ago
Easy to order and only of 1 or 2 places that do my mats that I wanted. You can't really tell what the mats would end up like, perhaps send a sample of all the quality of mats , if its possible.
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(Vehicle Mats UK) - Posted 4 months ago
They absolutely stink of burnt rubber!!!
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(Vehicle Mats UK) - Posted 4 months ago
Hi, Thank you for ordering from us. Our rubber mats do have a bit of that “new rubber” smell at first - it’s just part of being made from proper heavy-duty rubber rather than a synthetic blend. The scent usually fades after a few days once they’ve been unrolled and had a bit of fresh air. If you want to speed things up, they can be washed with warm soapy water and left in a well-ventilated spot (like a garage or porch) for a day or two before fitting. Odourless mats tend to be made from PVC or mixed materials, but we’ve found those don’t wear as well and can scratch quite easily - so we stick with the real thing for durability. Kind Regards, Chris.
Posted 4 months ago
Matt’s are good quality however the driver side clip in plastic discs are to thick for the berlingo turn latches, so matt doesn’t stay still.
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(Vehicle Mats UK) - Posted 8 months ago
Hi Malcolm, Thank you for ordering from us. I'm sorry about the problem with the clips. Unfortunately, as you haven't contacted us directly, we weren't aware of the issue - we will always sort out any issues with orders. Our customer service details are shown on our site, your order confirmation emails and the delivery note sent with the mats. Please reply to my email sent this morning, I'd like the opportunity to get this sorted out for you. Kind Regards, Chris
Posted 8 months ago
Service from Vehicle Mats UK ok but product ‘fair quality’ at best.
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(Vehicle Mats UK) - Posted 11 months ago
I guess acceptable for the price. Standard in terms of quality. Perfect measurements and seamless ordering process
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(Vehicle Mats UK) - Posted 11 months ago
Temu app is the same. Interesant
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(Vehicle Mats UK) - Posted 1 year ago
Hi, We do not sell on Temu, only on our own websites and on eBay. Our mats are proudly made in the UK! If you have an issue with an item you have ordered on Temu, you should contact them through the app. We do not sell on or sell to Temu. Kind regards, Chris.
Posted 1 year ago
Great quality mat but really disappointed that the drivers side side did not include a rubber heel mat. We just assumed it would as lower quality ones had one listed . Just very disappointed. 😰
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(Vehicle Mats UK) - Posted 1 year ago
Thank you for ordering from us. We only fit heel pads to the three lower carpet grades. The executive and prestige carpets are thicker, harder-wearing carpets and do not need heel pads. We state twice in the listing text that the heel pads are only fitted to the standard, velour, and luxury carpets. We also show no heel pad for the prestige in the second image on the listing, which shows all the mat grade weights, thicknesses, and whether a heel pad is fitted or not. The prestige-grade carpet is the best automotive-grade carpet you can currently buy; it will last you many years! A heel pad on the thicker mats would be very bulky and unnecessary.
Posted 1 year ago
You get what you pay for! Our mat slides when you get in and turns up at the corners near doors so we’ve had to stick it down. Quality is average, looks ok but wish I’d bought a more top range one which will last us!
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(Vehicle Mats UK) - Posted 1 year ago
Overall I am pleased with my purchase good quality mats with the colours matching nicely, a slight negative would be the order to delivery time. The only real critique would be the drivers mat it is very short and unless you want to drive with your feet flat on the floor your shoes rest on the carpet of the car not the mat, hence only 3 stars.
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(Vehicle Mats UK) - Posted 1 year ago
Thank you for ordering from us. We do state the production lead times on the website; we also show the lead times on the order follow-up email. Your order, placed over a weekend, left us 1 day earlier than our advertised lead times. The driver's mat must stop before the pedals for safety so they do not interfere with the pedals when driving. All OE and aftermarket mats are made like this. Unless you have your feet under the pedals when driving, I cant see how your foot would be on the cars carpet, but I will look into this.
Posted 1 year ago
Not bad seen better thought colour was a bit out as it looks more pinkish than red
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(Vehicle Mats UK) - Posted 1 year ago
I bought midrange mats for an Alfa Giulietta paid around £50 for a mid range luxury set of mats - fur and quality is good and as expected but unfortunately the clip tabs are not in the correct position meaning that the mats cannot be clipped in.
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(Vehicle Mats UK) - Posted 1 year ago
Hi Justin, I'm sorry about the problem with the mats. Unfortunately, as you haven't contacted us directly we weren't aware of the issue until we saw this review - we will always sort out any issues with orders. Our customer service details are shown on our site, your order confirmation emails and the delivery note sent with the mats. Please could you email info@vehiclematsuk.com with a picture of the mats you have received along with the registration number of your car? We have sold quite a few mats for this model and not had any issues so I'm not sure what has gone wrong, but there are other shapes available for this model. I'd like the opportunity to get this sorted out for you. Kind Regards, Chris
Posted 1 year ago
They seem Ok as a company
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(Vehicle Mats UK) - Posted 1 year ago
Nice quality, but not worth the money spent.
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(Vehicle Mats UK) - Posted 1 year ago
Easy to use website and check out process.
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(Vehicle Mats UK) - Posted 1 year ago
A great mat. Good quality… But it was too big. I decided to keep it. The guide to the size and that this fits 2012-2018 is somewhat wrong. The material mats were great and no problem. Just the rubber rear boot was too big.
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(Vehicle Mats UK) - Posted 1 year ago
Looks great quality but the smell is awful
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Posted 2 years ago
Vehicle Mats UK is rated 4.9 based on 7,979 reviews