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Vehicle Mats UK Reviews

4.9 Rating 8,033 Reviews
98 %
of reviewers recommend Vehicle Mats UK
4.9
Based on 8,033 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Vehicle Mats UK Reviews
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Email:

info@vehiclematsuk.com

OK service
Helpful Report
Posted 6 years ago
The mats for Hyundai i10 3 Clips (2013-present) & Citroen Berlingo Multispace (2008-2018) were easy to order. They arrived quite promptly & with Royal Mail which is good. However only two hole fixings out of 5 matched up with the car clips (most of the mats didn't have specific holes). They don't shift so I can't be bothered to return them. But considering the price & the information provided by me I would expect them to be perfect.
Helpful Report
Posted 6 years ago
Can’t understand why upon opening 3 of the metal fasteners have detached and one is missing. ? Pity as I was delighted with the mats overall
Helpful Report
Posted 6 years ago
Hi Stephen, I'm really sorry about the issue with the clips. Unfortunately, as you haven't contacted directly us we weren't aware of the issue - we will always sort out any issues with orders. Our customer service details are shown on our site, your order confirmation emails and the delivery note sent with the mats. Please, could you drop me an email to info@vehiclematsuk.com and I will send over a pre-paid returns label to get this mat set back to us. We can then ge tthe clips attached correctly and send the mats straight back out to you. Kind Regards, Chris
Posted 6 years ago
Haven't got them get !
Helpful Report
Posted 6 years ago
Hi Roger, Royal Mail attempted a delivery to you on 19th September: https://www.royalmail.com/track-your-item#/tracking-results/VB620724720GB They will also have sent you a text and an email with the tracking details and a notification that they were unable to deliver. You should also have had a red card left when they attempted delivery. Do you have this card? You can arrange redelivery online, or if you get in touch (info@vehiclematsuk.com) we can arrange the redelivery for you. Unfortunately, until we saw this review, we were totally unaware that you hadn't got them so did not have the opportunity to make any arrangements for redelivery. Kind regards, Chris
Posted 6 years ago
Mats are fine, just delay in being delivered, had to chase after 2weeks of waiting. They were then dispatch next day and arrive in the time slot given
Helpful Report
Posted 6 years ago
The first mat supplied was the incorrect shape but good otherwise quality, etc. The second mat supplied free of charge was a nearly perfect fit and I am happy with it but arrived with all four clips missing but the accommodating holes in place.
Helpful Report
Posted 6 years ago
Vehicle Mats UK is rated 4.9 based on 8,033 reviews