Vehicle Mats UK Reviews

Name: Vehicle Mats UK
Address: 68 Garthland Road, Hazel Grove, Stockport, Manchester
Rating: 4.89

4.9 Rating 7,978 Reviews

98 %

of reviewers recommend Vehicle Mats UK

4.9

Based on 7,978 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

info@vehiclematsuk.com

Vehicle Mats UK 5 star review on 19th July 2026

Ian

Vehicle Mats UK 5 star review on 4th July 2026

Richard

Vehicle Mats UK 5 star review on 28th February 2026

Alanna

310

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Driver side fixing/ cap fell out within a day”

Helpful Report

(Vehicle Mats UK) - Posted 4 months ago

Hi Stuart, I'm sorry about that - It sounds like the mat clip may have been damaged in transit. Rare for this to happen, but it crops up occasionally. I've replied to your other message and have arranged to post some replacement clips to you. These are in 2 pieces and click together through the hole in the mat. We always sort out any issues with orders, no matter how minor, and include our contact details on the delivery note sent with every order. We reply to all our messages within 1 working day, but often within the hour during the day. Thanks again for ordering from us. Kind regards, Chris.

Posted 4 months ago

“To be totally honest I am very disapointed wuith the walk through carpet may I ordered. I did not opt for the cheapest or even the second cheapest and went for what i thought would be a good quality caerpet mat. The item arrived and the only way to descruibe it is cheap. It has absolutly NO pile at all. Carpet it supose to have pile, its carpet after all not rubber. This mat is as flat as a pancack anmd looks drab. If i had gone for the cheapest I would accept it but I cant see how you could get any a flatter pile so should have as this is horrible. Thje photos on the site are nothing like the mats sent. They show carpet not flat felt. This is my order: SKU: SYS2355-Luxury-Grey-Green/Black Stripe Step 1: Mat Material/Grade Luxury +£24.00 Step 2: Colour/Material Grey Carpet Step 3: Trim Colour Green / Black Stripe +£3.45 The wiord Luxury should mean just that, PILE !!! Sorry, I hardly ever complain about anything but for what I paid this it's terrible.”

Helpful Report

(Vehicle Mats UK) - Posted 4 months ago

Hi Paul, Thank you for your order and for taking the time to leave your feedback. I'm sorry to hear that the mat did not meet your expectations. Our Luxury grade mats are made from a short, tight pile automotive carpet, which is designed to be hard-wearing and easy to clean. Unlike domestic carpets, automotive carpet is manufactured for durability rather than a soft, fluffy feel. It’s a common misconception that a higher grade carpet will always have a taller pile. In reality, a short, dense pile carpet is often far superior and more durable than a taller pile carpet, which is why this type of material is widely used in automotive interiors. Our Luxury grade mats are 8mm thick with a 900gsm carpet weight, making them thicker and heavier than our Standard grade, and these specifications are listed on the product page to help customers compare the different options available. That said, we completely understand that expectations of materials can vary. If the mat doesn’t meet your expectations, please simply reply to my email and I’ll happily arrange a pre-paid return label so the mat can be returned for a full refund. Kind regards, Chris

Posted 4 months ago

“They were a lot thinner than I thought they would be.”

Helpful Report

(Vehicle Mats UK) - Posted 4 months ago

Thank you for ordering from us and for your feedback. The mats supplied are an 8mm thick mat set with a 900gsm carpet weight, and match the exact specifications stated in the listing. We include these measurements, product images, and a comparison table on our website to help customers clearly see the differences between the various mat grades before ordering. If you ever have any questions about the different options, we’re always happy to help guide customers towards the most suitable mat for their preference.

Posted 4 months ago

“After been fitted for a few months the driver side mat clips fell off not very good for the price”

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(Vehicle Mats UK) - Posted 6 months ago

“Can't really rate the mats as I'm still waiting for them it's been 12 days since order went not blaming vehicle mats but the dispatch people have had them for 7 days now”

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(Vehicle Mats UK) - Posted 11 months ago

Hi Philip, Thank you for ordering from us. I'm very sorry that this has not arrived with you yet, especially when we dispatched it 4 days earlier than expected. I'm sorry that it took this review to alert us to the issue. I'm surprised I hadn't spotted the problem with the courier, as we check every tracking number to ensure the parcels have arrived and jump onto any delivery issues quickly. I'll get onto the depot this morning and chase this up. If it doesn't arrive with you in the next 48 hours, I'll arrange an urgent replacement order to be sent with Royal Mail. Sorry for the delay. Kind regards, Chris.

Posted 11 months ago

“Definitely not made to fit as the say.”

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(Vehicle Mats UK) - Posted 11 months ago

“I paid the extra for the mats to be thicker but certainly isn't the case. Standard thickness and nothing special. Waste of time and money. Also the poppers don't fit the rear.”

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(Vehicle Mats UK) - Posted 1 year ago

“The holding studs on the drivers mat came apart as soon as they were clipped on. I tried to attach the the two halves of the studs with no success. Very poor.”

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Posted 2 years ago

Hi Mike, Thank you for ordering from us. I'm sorry about the issue with the clips - It sounds like they were damaged in transit. We were completely unaware of this issue until we saw this review as you have not been in touch with us. We are always happy to sort out any issues, no matter how minor! This is also why we include a section on our delviery note to show what to do if there are any issues, and we send a follow up email a few days after delviery to check everything was okay with the purchase. I will arrange to post a full set of replacement clips out to you to fix this issue - The clips simply snap together through the clip hole on the mat. Kind regards, Chris.

Posted 2 years ago

“The hole not exactly fit , and not fitting perfectly near the seats and generally the are I bit short”

Helpful Report

Posted 2 years ago

Hi, Thank you for ordering from us. I'm puzzled by this review - You have added a photo with the review that shows the mats fitted perfectly? Our mats are the same shape as the OE mats and fit your car correctly. Our contact details are on the delviery note - If there are any fitment issues please follow the steps shown on the delviery note and get in touch, we are more than happy to sort out any issues! Kind regards, Chris.

Posted 2 years ago

“Poor product”

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Posted 2 years ago

“Asked for grey with dark grey border - got dark grey with light grey border.”

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Posted 2 years ago

“I ordered with T-Clips hole. CS said there is just very tiny and is hard to see ,but I use a screwdriver to pop a hole by my self,and I can tell there is definitely no thing there. If you are looking for T clip hole,just skip it. But the quality of the mats is fine.”

Helpful Report

Posted 2 years ago

Hi, Very confused about this review. When you contacted us about this issue, you sent over images of the back of the mats. In this image, I circled for you the locations of the holes as they can be seen in the images. They are tiny, but they are there! We heard no more from you, so we assumed that you had added your T-Clips and fitted the mats. Kind regards, Chris.

Posted 2 years ago

“The holes to fit them didn't fit but I've kept them as they don't slip.”

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Posted 2 years ago

“Not happy with the thickness of the mats I thought they would of been thicker. But that's life”

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Posted 2 years ago

“These mats came quick and was happy with the look of the car mats. However, the mats order were supposed to come with two clips for the car and this was not the case.”

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Posted 2 years ago

“Front don’t fit even thought they where suppose t To be for new shape moka”

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Posted 2 years ago

“i recently recieved my mats for my mg , on opening the parcel i found that the drivers front mat did not come with any clips in whereas the passenger side did luckily i already had some old mats which were in the car when purchased so i used the clips from them”

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Posted 3 years ago

“Don't fit. Too big or misalugned. Even though I gave you the reg no.”

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Posted 3 years ago

Hi Jack, I'm sorry about the problem with the mats. Unfortunately, as you haven't contacted directly us we weren't aware of the issue - we will always sort out any issues with orders. Our customer service details are shown on our site, your order confirmation emails and the delivery note sent with the mats. Please could you email info@vehiclematsuk.com with a picture of the mats you have received along with the registration number of your car? There are 2 options available for your car, so you may need the other set. Please reply to my email sent this afternoon, I'd like the opportunity to get this sorted out for you. Kind Regards, Chris

Posted 3 years ago

“The mates are good quality however they do not fit at the top end and stick out which interferes with the clutch pedal therefore making them extremely dangerous.”

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Posted 3 years ago

“The mats provided were good quality, but unusable because of the strong acrid smell. Even after airing for some time, the smell did not reduce. Ended up not using them.”

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Posted 3 years ago

Vehicle Mats UK is rated 4.9 based on 7,978 reviews