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Vehicle Mats UK Reviews

4.9 Rating 7,507 Reviews
98 %
of reviewers recommend Vehicle Mats UK
4.9
Based on 7,507 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Vehicle Mats UK Reviews
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Email:

info@vehiclematsuk.com

The order was processed quickly and effectively
Helpful Report
Posted 4 years ago
good quality and delivery time. Affordable price. The only drawback is the strong smell of the mats which I cannot get rid off so far ! any advice?
Helpful Report
Posted 4 years ago
The extra layer on the drivers side is to far back. My shoes have dented the mate not the extra protective layer
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Posted 4 years ago
Hi Stuart, Please could you reply to my message sent to you on 2nd August shorty after your initial message to us? If you can send me a picture of the mat in the van so I can see the heel pad location, we will arrange a replacement mat with the heel pad moved forward. We always sort out any issues like this. Kind regards, Chris.
Posted 4 years ago
Company and delivery good. Finish options could be clearer. Product cheap quality despite the price
Helpful Report
Posted 4 years ago
Not bad overall did take a while to come but was in the time frame that was given.
Helpful Report
Posted 4 years ago
I ordered the luxury mats, they came on time and fit the car reasonably well. They don't look like luxury mats to me as they are very thin and the edge has bits sticking out. Can't be bothered sending back so I'll keep them for now.
Helpful Report
Posted 4 years ago
Would I recommend? On the evidence so far, No!
Helpful Report
Posted 5 years ago
Quick delivery, however was disappointed with the finish of my car mats, threads still attached, and not finished off properly, if the company are interested I have photographs off the poor quality
Helpful Report
Posted 5 years ago
Nice mats, stitching not very neat and when put into car the drivers mat plastic fastener has snapped in half when pushed over the stay.
Helpful Report
Posted 5 years ago
Hi Owen, I'm sorry about the problem with the mats. Unfortunately, as you haven't contacted directly us we weren't aware of the issue - we will always sort out any issues with orders. Our customer service details are shown on our site, your order confirmation emails and the delivery note sent with the mats. Please could you email info@vehiclematsuk.com with a picture of the mats you have received? I'd like the opportunity to get this sorted out for you. Kind Regards, Chris
Posted 5 years ago
Did not fit properly, I had to modify the drivers mat.
Helpful Report
Posted 5 years ago
Front two were perfect, back two were not, the fixing holes were not aligned to the studs on the car floor
Helpful Report
Posted 5 years ago
the mats arrived within the 5 day delivery timeframe. Once delivered the front mats fitted correctly but the back mats were oversized so not a perfect fit. I had asked for Velour mats but i can only say these are not velour. they seem much the same as the mats I already had which were very cheap ones. I think the velour could have been a deeper pile for the money. I am disappointed really.
Helpful Report
Posted 5 years ago
Delivery took longer than advertised
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Posted 5 years ago
Mats are quality but delivery was late and quite confusing. Weather it was and royal mail issue or mats not being despatched when they allegedly were. Anyway I have them now and iam pleased.
Helpful Report
Posted 5 years ago
I got the impression that because of the type of mat I ordered and the price, that it would be heavier, thicker and more plush. To that extent I am disappointed.
Helpful Report
Posted 5 years ago
Reasonable quality but stitching at sides isn’t perfect with the border between the mat and the edge looks a little scruffy. I was slightly disappointed as these are the deluxe mats.
Helpful Report
Posted 5 years ago
Delivery not good but ok To early to say how good the mat is but already on the corners the tape is not fixed very well
Helpful Report
Posted 5 years ago
Bit disappointed
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Posted 5 years ago
Does not fit as they should too much hassle to return
Helpful Report
Posted 5 years ago
Hi Judy, Its no hassle at all to return the mats if required - I can send over a pre-paid return label to get these back to us. The mats you have ordered are for the new 2020 model 2008, but I understand that your car is the earlier 2013-2019 model. We do have the correct shape for the earlier model and will happily exchange these for you. You will have received a series of emails from us over the last few days with the despatch notification and a follow-up email after delivery to check everything was okay with the order. We haven't heard directly from you so haven't had the opportunity to exchange the incorrectly ordered mats before you left this review. Please contact us directly so we can get these exchanged for you, our contact details are on the website, on the delivery not included with the mats or you can reply to any of the previous emails from us. We would really like to sort this out for you! Kind regards, Chris
Posted 5 years ago
Matts arrived on time and looked well made. The clip for them however doesn’t quit fit and one has smashed on placing
Helpful Report
Posted 5 years ago
Hi Ian, I'm sorry about the issue with the clips. We haven't heard from you, so we haven't had an opportunity to look into this and resolve this for you. Our contact details are on the delivery note, please could you email me a picture of the clips that are fitted to the mats and a picture of the studs that are fitted to the floor of your car? We will have alternative clips to sort this and can get these sent out quickly for you. Kind regards, Chris.
Posted 5 years ago
Vehicle Mats UK is rated 4.9 based on 7,507 reviews