VaporizerHut Reviews

Name: VaporizerHut
Address: PO Box 284 Jersey Channel Islands, United Kingdom
Rating: 4.64

4.6 Rating 628 Reviews

91 %

of reviewers recommend VaporizerHut

4.6

Based on 628 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

VaporizerHut 5 star review on 28th June 2024

Darren Johnson

VaporizerHut 5 star review on 26th April 2024

Joseph Smith

VaporizerHut 5 star review on 25th December 2023

Anonymous

Anonymous // 01/01/2019

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“Brand new out the box and it tastes nothing like mango, it’s not burned it just tastes absolutely disgusting and it doesn’t give me any buzz”

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Posted 8 months ago

“Very good vape”

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Posted 8 months ago

“Very good supplier and after sale service.”

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Posted 8 months ago

“The best online store out there. I’ve been ordering from here for years now and they have been fantastic. Very reliable, orders arrive quickly with no issues. Amazing customer service from James as well. I highly recommend.”

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Posted 9 months ago

“Tom was very helpful with helping me purchase an item after I was having trouble. Great service and product.”

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Posted 9 months ago

“Didn’t receive order”

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Posted 9 months ago

“very fast delivery, amazing product, the flavour is delicious thank you, 10/10 would recommend”

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Posted 9 months ago

“Always fab service. Thanks lads”

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Posted 9 months ago

“Speedy Service will use again”

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Posted 9 months ago

“The item I originally ordered was out of stock, after weeks with no email I contacted to be told to pick a different colour which I did. No update when the item was dispatched and no tracking information provided. After waiting over a week still no item and was advised a replacement would be sent again no update when item allegedly shipped and no tracking. So one of the main Christmas gifts i had ordered never arrived and i had to make a very last minute change. Nothing has ever arrived but thankfully I received a refund.”

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Posted 9 months ago

“Company is perfect , asked for a restock and it happened . Only use disposable vapes and all the ones I’ve ordered are unreal recommend lost Mary big ones”

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Posted 9 months ago

“Good price, excellent product and quickly dispatched. First time customer but already recommended the site to several others.”

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Posted 9 months ago

“Great product and communication from the team. Quick delivery! Thanks”

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Posted 9 months ago

“10/10 products and service as always!”

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Posted 9 months ago

“My order arrived swiftly and was exactly how described. I already own a Krush 2.0, but I wanted to separate the kief. It's fantastic to hold when I'm having my clumsy days, but it does have a bit of weight. Thank you VH”

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Posted 9 months ago

“Ho ordinato un adattatore dynavap ma non'é mai arrivato !!!!! Voglio almeno il rimborso”

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Posted 10 months ago

Dear Marcantonio, I hope you are keeping well. I am very sorry to hear that your order has not arrived. Please rest assured it was definitely dispatched. I am happy to arrange a refund to your card, which will be processed within the next two days. I believe the issue may have been due to the Christmas post around 14th December, as there were some disruptions at that time. Unfortunately, it seems the postal service may have misplaced the package. Once again, I sincerely apologise for the inconvenience caused. The refund has already been processed. If there is anything else I can assist you with, please don’t hesitate to let me know. Kind regards, James

Posted 9 months ago

“I ordered items worth £250 and VaporizerHut sent it via Royal Mail, but delievered to wrong person which has no name mentioned in Royal Mail website. When I reached out to VaporizerHut for a response as they are supposed to follow up with Royal Mail, they stopped replying to my emails and picking up my calls. My £250 are down the drain and I believe this is because the team is looting customers and does not care about its customers.”

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Posted 10 months ago

Good morning Akash, I hope you're well and having a pleasant Saturday morning. Your order was originally dispatched to the address registered on your account. We've sent you a separate message asking you to confirm this address. You can also see from the tracking information below that the order was delivered. The first delivery attempt was made on Tuesday, 3rd December, but there was no response. It was then successfully delivered and signed for on Wednesday, 4th December. Tracking information: Royal Mail Tracking Link:KD152715592GB https://www.royalmail.com/track-your-item#/tracking-results/KD152715592GB Since the order still hasn’t turned up and appears to be missing, and as your neighbours have not received the package, I have arranged for it to be dispatched again in Monday’s post. To proceed, I urgently need you to confirm whether the address registered on your account is correct. Once I have your confirmation, I will arrange for the order to be dispatched and provide you with an updated tracking number. Please rest assured that we are absolutely not trying to deceive or disappoint any of our customers. We take great pride in providing excellent customer service and resolving any issues as quickly as possible. I look forward to your reply and hope you have a wonderful weekend. Kind regards, James

Posted 9 months ago

“Really good customer service. Would recomend to all”

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Posted 10 months ago

“Quality products”

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Posted 10 months ago

“Bought a Zeus gt3 from you and very pleased it the information provided and fast Uk delivery”

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Posted 10 months ago

VaporizerHut is rated 4.6 based on 628 reviews