VaporizerHut Reviews

Name: VaporizerHut
Address: PO Box 284 Jersey Channel Islands, United Kingdom
Rating: 4.63

4.6 Rating 475 Reviews

91 %

of reviewers recommend VaporizerHut

4.6

Based on 475 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

VaporizerHut 5 star review on 25th December 2023

Anonymous

VaporizerHut 5 star review on 27th September 2023

Marc Watkinson

VaporizerHut 5 star review on 2nd August 2023

Carl Davis

VaporizerHut 5 star review on 23rd June 2023

Dan Stacey

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product is good but delivery is slow - courier did not contact us (no missed calls) and claimed a missed delivery when we were at home. We were then charged a 2 pound re-delivery fee when we were in fact at home.”

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Posted 1 month ago

“I won’t say it’s bad , but next time pleas let the customer know when the order arrives,”

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Posted 5 months ago

“I still haven’t received my order. When will it be here?”

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Posted 1 year ago

Hello Harry I hope you’re keeping well and having a great day, Your order has definitely been processed and dispatch and should arrive any day. Sadly the Royal Mail postal strikes have been a bit of a disaster and has caused quite a few delays. If you have not received your order in the next two days can you please let us know and we will arrange for it to be dispatched again if it has gone missing in the royal mail. Once again we really do apologize for this inconvenience. Kind regards James

Posted 1 year ago

Hello Harry I hope you are keeping well and having a lovely morning, I was just checking in to see if you have received your order now? I look forward to hearing from you Kind regards James

Posted 1 year ago

“Was ok good value for money nut not strong enough for me but good value for money and well sealed and looked genuine and tasted ok I think was a good deal just was not strong enough for me”

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Posted 2 years ago

“Usually quite good, but I made an order a couple of weeks ago, hasn't shown up. Emailed the company and have had no word back. Otherwise good quality.”

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Posted 2 years ago

“Cheap price for Omnivap XL, and ordered a Cyclone II triple torch to go with it. Package came in a timely fashion on a Saturday morning, but I didn't receive the 3 flame lighter I had ordered. Instead, I received a single flame thing - bummer. Waited the weekend to phone customer services first thing Monday morning. I was given an apology and told the correct lighter would be sent out immediately, with an email to follow which would inform me how to return the incorrect lighter. It is now Thursday and the correct lighter has not arrived, nor have I received any correspondence via email. I do not appreciate being given the runaround, so shall not be ordering from VaporizerHut again.”

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Posted 3 years ago

“I don’t like the fact that I can’t track my order. I tried to call multiple times yet I was sent straight to voicemail. However once I received the product (which was a little bit over a week later) it was amazing nag”

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Posted 4 years ago

Hi Hala, Thank you for taking the time to leave your review, We are sorry your delivery was a little longer than expected occasionally the Royal Mail take a little longer with the deliveries. We are pleased you like the products once you have received the order :-) We are always here and happy to answer any questions and resolve any issues. Kind regards James - VaporizerHut

Posted 4 years ago

VaporizerHut is rated 4.6 based on 475 reviews