VaporizerHut Reviews

Name: VaporizerHut
Address: PO Box 284 Jersey Channel Islands, United Kingdom
Rating: 4.64

4.6 Rating 589 Reviews

91 %

of reviewers recommend VaporizerHut

4.6

Based on 589 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

VaporizerHut 5 star review on 28th June 2024

Darren Johnson

VaporizerHut 5 star review on 26th April 2024

Joseph Smith

VaporizerHut 5 star review on 25th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As I opened the box the carry case was damaged I would like this replaced I have pictures”

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Posted 5 years ago

Thank you so much for your email, I’m extremely sorry to hear that the box was damaged I will definitely be able to help resolve this situation. Could you please send me photos as this would be really helpful. I look forward to hearing back from you and apologise for any inconvenience. Kind regards James

Posted 5 years ago

“Long and expensive delivery and the wrong product arrived. Disappointing.”

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Posted 5 years ago

“Product i bought perfect. Customer service really really bad i called the number on their website a few times on different times of the day they didn't pick up the phone once.”

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Posted 1 year ago

Hello Julian, I hope you are well. I'm really pleased that you are happy with your order. But I'm very sorry if your telephone call did not get answered. There may have been a problem with our phone system on this occasion. But we always respond to our emails and chat request super super quick. So apologies about this. If I can ever help with anything in the future just let me know. Kind regards James VaporizerHut

Posted 1 year ago

“Excellent professional online service. Definitely recommend purchasing from this site!”

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Posted 1 year ago

“Very fast service and great product.”

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Posted 1 year ago

“Excellent service, and great help with an issue i had with a product, I will be shopping here again. Highly recommended.”

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Posted 1 year ago

“I did not receive my shipment”

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Posted 1 year ago

We are sorry to see your review since looking at the FedEx tracking information. Your order did arrive. Deliveries to Saudi Arabia really do take a lot longer even with FedEx. As you can see on the FedEx tracking information on the link below the package did arrive in Saudi Arabia at your address. https://www.fedex.com/fedextrack/?trknbr=817579561700&trkqual=2460307000~817579561700~FX If we can ever help with anything else, do please just drop us a message any time. Kind regards, James VaporizerHut

Posted 1 year ago

“Always amazing service and a great selection! James is super helpful and extremely fast in assisting with any query.”

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Posted 1 year ago

“Great products at competitive prices and fantastic customer service. Loved my order and very quick delivery.Highly recommend Vaporizerhut ❤️”

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Posted 1 year ago

“Product is good but delivery is slow - courier did not contact us (no missed calls) and claimed a missed delivery when we were at home. We were then charged a 2 pound re-delivery fee when we were in fact at home.”

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Posted 1 year ago

“Great service , had an issue with my tracking number and was sorted immediately, will deffo be ordering again”

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Posted 1 year ago

“Great customer service. Really helpful throughout the process & faster than expected delivery.”

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Posted 1 year ago

“Took a little longer than it should have to get here but out of the guys at VaporizerHut hands, their communication throughout has been bang on. Cheers guys”

VaporizerHut 5 star review on 27th September 2023

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Posted 1 year ago

“I would like to begin by saying a big thank you to the owner James and his staff at Vaporiserhut for the excellent service they provided. They were by far the most knowledgeable and helpful team I dealt with when shopping around for a device I needed. They gave me very honest advice and have excellent product knowledge. Every question I had was quickly answered and felt like they genuinely cared about giving the best service possible. All the prices are extremely competitive and my device arrived the very next day. I simply can't recommend them enough, you won't find a better team anywhere.”

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Posted 2 years ago

“Very fast delivery of vapes that I cannot find elsewhere in the UK. Would definitely recommend and use again.”

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Posted 2 years ago

“Top quality service and speedy delivery.”

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Posted 2 years ago

“What do you order is always delivered great selection great service”

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Posted 2 years ago

“Great communication. Great product”

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Posted 3 years ago

“I have not recieved my Package still.”

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Posted 5 years ago

Hello Ahmed, I hope you are well and having a good day, we can confirm that your order was definitely dispatched to your address in the UK. If you do not receive your order within the next two days can you please respond to us via email and we were arranged for your order to be dispatched again. Kind regards James

Posted 5 years ago

“Excellent price and super fast delivery. I would definitely make a purchase from Vaporizerhut again.”

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Posted 5 years ago

VaporizerHut is rated 4.6 based on 589 reviews