“As I opened the box the carry case was damaged I would like this replaced I have pictures”
Posted 1 year ago
Thank you so much for your email,
I’m extremely sorry to hear that the box was damaged I will definitely
be able to help resolve this situation.
Could you please send me photos as this would be really helpful.
I look forward to hearing back from you and apologise for any inconvenience.
I hope you are well and having a good day, we can confirm that your order was definitely dispatched to your address in the UK.
If you do not receive your order within the next two days can you please respond to us via email and we were arranged for your order to be dispatched again.
“I asked a question on the FB page and James replied first thing in the morning, similarly my order was shipped the morning after I ordered(as I ordered late at night) and arrived a day after that.
A great service I would definitely recommend :)”