VaporizerHut Reviews

Name: VaporizerHut
Address: PO Box 284 Jersey Channel Islands, United Kingdom
Rating: 4.64

4.6 Rating 480 Reviews

91 %

of reviewers recommend VaporizerHut

4.6

Based on 480 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

VaporizerHut 5 star review on 26th April 2024

Joseph Smith

VaporizerHut 5 star review on 25th December 2023

Anonymous

VaporizerHut 5 star review on 27th September 2023

Marc Watkinson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not receive my shipment”

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Posted 2 weeks ago

“Buongiorno il mio ordine non è ancora arrivato e sono passati 10 giorni lavorativi”

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Posted 1 month ago

“I have not gotten my order yet”

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Posted 2 months ago

“Awful do not buy got scammed. One vape is not working and the other one that does tastes awful hurts the back of throat and it says it’s mic salts when it’s not. Won’t be surprised if a vape from this company blows up”

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Posted 4 months ago

“My item did not come but says delivered?”

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Posted 4 months ago

“I've emailed you twice, I've rang you 3 times, all to ask if my purchase has nicotine. You've NOT bothered to get back to me. So I can't give you a decent review for anything, and will share my experience with the rest of social media”

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Posted 5 months ago

Hello Catherine, I hope you are keeping well and have had a lovely New Year. Please check the tracking on the link below: https://www.royalmail.com/track-your-item#/tracking-results/KD150578633GB We always aim to make sure customers orders are dispatched super quick and I'm sorry if your order didn't arrive straight away occasionally there are delays with deliveries coming from Jersey Channel Islands. I'm pleased to see that you have finally received your order. Kind regards James

Posted 3 months ago

“It didn’t arrive”

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Posted 6 months ago

Good afternoon, We have been looking at the tracking information for your order and unfortunately has been returned due to an incorrect address. https://www.royalmail.com/track-your-item#/tracking-results/KD150347039GB We have sent a message explaining that we are happy to help with this issue and will get the order dispatched again to your address quickly. Kind regards James

Posted 6 months ago

“Ordered one week ago, shipment still not been dispatched, tried to contact costumer support but no help”

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Posted 6 months ago

“I didn’t receive it”

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Posted 7 months ago

Hi Sheron I hope you are well, Please see the tracking information below your package is actually being held by the Italian customs and you should be able to get your package released. https://www.jerseypost.com/tools/track-trace/?tq=RK103021435JE Let me know if you are able to release your package. I look forward to hearing from you Kind regards James

Posted 6 months ago

“Realy bad companies i never order more here”

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Posted 7 months ago

Hello Nicoló, I am just following up on your feedback, I'm really sorry you feel like this but we have just checked the tracking information and your package has actually been delivered. Please see the information on the link below: https://www.jerseypost.com/tools/track-trace/?tq=RK103022008JE We dispatch all orders straight away and we pride ourselves on customer service. We would really appreciate if you could get back to us to confirm you have received your order Kind regards James

Posted 6 months ago

“To be honest, I didn't like it. the taste does not match the proposal, to say that it has no flavor and very bitter, I would not recommend it to a friend. it was not an experience as I imagined it would be, when it comes to other brands that I was already used to like MR frezze and BLVK”

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Posted 11 months ago

“Really horrible taste gave me chest infection won't but again”

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Posted 1 year ago

“I opened thé vape which was sealed but took about 10 puffs then it stoped working and the flavour tasted odd. I always buy these vapes so I know what it is meant to taste like. I ordered from here once before and it made my expectations but this last order was v disappointing.”

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Posted 1 year ago

“I can’t review the items I ordered, as I ordered them ten days ago and haven’t received them. Poor business. Poor communication. Pretty sure it’s a scam.DON’T BUY.”

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Posted 1 year ago

Hello Karl, We have been replying to your emails and we always communicate to our customers. I am so sorry that you have not received your order yet, we have also sent you the tracking information which is showing that your order it's pending delivery with the Royal Mail. Sadly the Royal Mail has had many strikes lately and there has been severe delays due to the bad weather. We are hugely sorry that we have not been able to deliver your order on time on this occasion. We will always make sure you receive your order otherwise your order will be dispatched again or a refund would be offered. Feel free to always contact customer service as we will do our best until you have received your order. Kind regards James VaporizerHut

Posted 1 year ago

“Contacted multiple times over a number of weeks about order not arriving and I was fobbed off and told to wait a few days a number of times. Would not recommend - spent nearly £70 and received nothing.”

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Posted 1 year ago

Hello Very Valued Customer After speaking with you on the phone I am very pleased to hear that you have now received your replacement order. Unfortunately we have had a few disasters with the Royal Mail postal strikes and unfortunately a few deliveries have gone missing on this occasion. I'm pleased after sending your package again you have now received your order. We are always here to help any time so please do email customer service. Kind regards James - VaporizerHut

Posted 1 year ago

“I have not received it in. Post”

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Posted 1 year ago

“Ordered item over two weeks ago and it still hasn't arrived. Shipping status hasn't updated in almost a week. The company they use for standard shipping is not good at all, I am being prompted to review a product I haven't even received.”

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Posted 2 years ago

Looking at the tracking information on the link below it shows that your package has arrived in your country https://www.jerseypost.com/tools/track-trace/?tq=RK102905126JE We would be so grateful if you could get back to us and let us know. We are always here and happy to help.

Posted 2 years ago

“Vaporiser arrived in time, but it doesn’t feel like it works properly. I have tried to contact the customer service and had no response at all.”

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Posted 3 years ago

“I wouldn’t use you again, terrible customer service. He’d rather screw people over”

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Posted 3 years ago

Hello, Since you have left your review anonymously I have no idea who you are. All I can say is I would be happy to sort out any issues so please do contact customer service on the email - info@vaporizerhut.co.uk I am happy to help with any questions at all. Kind regards James

Posted 3 years ago

“great costumer service ...”

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Posted 3 years ago

VaporizerHut is rated 4.6 based on 480 reviews