Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very acceptable and easy to deal with”

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(Millicent Nkwane) - Posted 7 years ago

“GOOD PRICES”

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(Millicent Nkwane) - Posted 7 years ago

“Unsure to start with when I pick up the phone, but I was reassured the more we spoke”

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(Millicent Nkwane) - Posted 7 years ago

“Good service”

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(Joseph Heater) - Posted 7 years ago

“Been with Van Line Direct for a couple of years now. Always found your operatives very courteous and helpful. Plenty of communication when up for renewal too.”

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(Joseph Heater) - Posted 7 years ago

“Very good but couldn’t understand what is the point of an online form when you have to repeat everything again on the phone”

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(Nosiphiwo Mute) - Posted 7 years ago

“Very good customer care”

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(Millicent Nkwane) - Posted 7 years ago

“,,,,,,,,,,”

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(Richard Clark) - Posted 7 years ago

“Very nice”

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(Sadiqa Manan) - Posted 7 years ago

“Quick and easy Friendly staff”

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(Kululwa.Zitumone) - Posted 7 years ago

“Very efficient customer service!”

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(Alexandra Pyman) - Posted 7 years ago

“Agent was pleasant and helpful”

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(Sadiqa Manan) - Posted 7 years ago

“Every time Iv had to deal with the company it has gone really well I’m impressed so far”

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(Annie Mguba) - Posted 7 years ago

“Very professional and helpful with my renewal.”

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(Joseph Heater) - Posted 7 years ago

“Prompt service thanks”

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(Millicent Nkwane) - Posted 7 years ago

“Good service”

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(Rebecca Oron) - Posted 7 years ago

“Thanks for your help”

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(Troy Rook) - Posted 7 years ago

“very thorough and precise. Not held on phone as sometimes happens”

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(Rachel Power) - Posted 7 years ago

“Great customer service”

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(Millicent Nkwane) - Posted 7 years ago

“Had problems with my insurance not going though as expected in January but Ben Hollington sorted everything out for me and now I am insured again”

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(Ben Hollington) - Posted 7 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews