Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and clear will recommend to others”

Helpful Report

(Millicent Nkwane) - Posted 6 years ago

“Fast response,good customer service. I would recommend to others.”

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(Sadiqa Manan) - Posted 6 years ago

“Very helpful and polite lady”

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(Lauren Barnard) - Posted 6 years ago

“Very good on the phone”

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(Ben Hollington) - Posted 6 years ago

“Good presentation”

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(Millicent Nkwane) - Posted 6 years ago

“So far ok”

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(Millicent Nkwane) - Posted 6 years ago

“Simple easy service ño time wasted on the questions and answers.”

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(Stuart Rooney) - Posted 6 years ago

“Polite efficient and helpful made the renewal of my policy as quick and easy as possible.”

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(Ben Avenell) - Posted 6 years ago

“In discussing renewal I suffered a disconnection. On rephoning, the process was picked up again with the minimum of information reiteration. Good system”

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(Troy Rook) - Posted 6 years ago

“Easy to talk to and handled very quick and easy.”

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(Millicent Nkwane) - Posted 6 years ago

“Renewal was simple”

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(Ben Avenell) - Posted 6 years ago

“Great service.. however don’t really like being addressed as “ mate” apart from that great”

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(Kazi Ahmed) - Posted 6 years ago

“Helpful gentleman”

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(Montesque August) - Posted 6 years ago

“Very happy lovely lady who helped me with my commercial van insurance.”

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(Annie Mguba) - Posted 6 years ago

“Very helpful and sorted out our insurance without complication”

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(Rebecca Oron) - Posted 6 years ago

“Very pleased”

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(Troy Rook) - Posted 6 years ago

“Great customer service”

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(Ben Hollington) - Posted 6 years ago

“Easy to deal with and helpful.”

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(Richard Clark) - Posted 6 years ago

“Got a good price & I'm very happy with the service. Thanks.”

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(David LaBorde) - Posted 6 years ago

“Thank you.”

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(Annie Mguba) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews