Van LineDirect Reviews

4.67 Rating 520 Reviews
94% of reviewers recommend Van LineDirect
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Own Driver
delivery methods
on-time delivery
Customer Service
Telephone, Email, Live Chat
communication channels
Under an hour
queries resolved in
customer service
"Good helpful service many thanks"
(Tayla Conway) - Posted 1 hour ago
"Acceptable ,,,,,,,,,,"
(Troy Rook) - Posted 11 hours ago
"Very quick , very friendly AAA+++"
(Sadiqa Manan) - Posted 21 hours ago
"Great experience. Efficient, friendly and good value"
(Antonio Vieira) - Posted 21 hours ago
"Quick and easy to sort out and the lady on the phone was very helpful"
(Rachael Griffith) - Posted 21 hours ago
"Very well explained"
(David LaBorde) - Posted 1 day ago
"Excellent customer service and cheaper than a market comparison site I tried."
(Tayla Conway) - Posted 1 day ago
"Helpful and polite"
(Ben Hollington) - Posted 1 day ago
"Helpful and prompt response"
(Stuart Rooney) - Posted 1 day ago
"Clear and concise questions, no messing and great service!"
(Stuart Rooney) - Posted 1 day ago
"Very good professional service by your employees"
(Stuart Rooney) - Posted 2 days ago
"Prompt & professional, thanks"
(Annie Mguba) - Posted 2 days ago
"had no issues with this insurance"
(Nosiphiwo Mute) - Posted 2 days ago
"Very pleased with the service. Promised to call me back when I had questions. And duly did within minutes with a firm offer which I accepted. N."
(Rachael Griffith) - Posted 2 days ago
"Good service good advise"
(Richard Clark) - Posted 2 days ago
"Very helpful and clear will recommend to others"
(Millicent Nkwane) - Posted 3 days ago
(Nosiphiwo Mute) - Posted 3 days ago
"Very courteous and efficient"
(Kululwe Zitumane) - Posted 3 days ago
"Fast response,good customer service. I would recommend to others."
(Sadiqa Manan) - Posted 4 days ago
"Very helpful and polite lady"
(Lauren Barnard) - Posted 4 days ago
Van LineDirect is rated 4.67 based on 520 reviews

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Alice, Customer Support