Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with”

Helpful Report

(Anica Mulder) - Posted 7 years ago

“Whilst it was very clear a softer approach would have given you five stars also a better interaction with the customer rather than a script like conversation”

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(Anica Mulder) - Posted 7 years ago

“Gd service this time. And a gd reducement on my insurance”

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(Joseph Heater) - Posted 7 years ago

“Very helpful on the phone and helped out with all my queries as well as sorting out a deal helping my insurance to be very competitive.”

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(David LaBorde) - Posted 7 years ago

“Price as stated helpful staff I immediately sent off my proof of no claims but unfortunately received email this morning asking for it otherwise no problem at all”

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(Anica Mulder) - Posted 7 years ago

“Helpful staff and good product at reasonable price , satisfied customer .”

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(Kululwa.Zitumone) - Posted 7 years ago

“The person on the end of the phone was very helpful and understanding, as I asked him on several occasions to repeat what he said, as I told him I was a bit deaf, he was very polite.”

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(Montesque August) - Posted 7 years ago

“Very professional people”

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(Richard Clark) - Posted 7 years ago

“All went well. He was reconfirming the details that I had already entered via the web which was a bit time consuming however, all went all.”

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(Montesque August) - Posted 7 years ago

“So far they have done everything I have wanted them to do. But I still have some fears that they will not match my needs as a non business user.”

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(Nosiphiwo Mute) - Posted 7 years ago

“Straight to the point”

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(Tayla Conway) - Posted 7 years ago

“all good so far, not had to make any claim but easy to set up and best rate we could find.”

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(Ben Hollington) - Posted 7 years ago

“Very easy a direct as the name sounds.”

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(Sadiqa Manan) - Posted 7 years ago

“All good sorted my van insurance and answered my questions.”

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(Millicent Nkwane) - Posted 7 years ago

“So far so good”

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(Millicent Nkwane) - Posted 7 years ago

“Professional”

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(Florence Dantjies) - Posted 7 years ago

“Was a good service once I had been put though to the right person”

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(Anica Mulder) - Posted 7 years ago

“Nice to talk to you”

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(Florence Dantjies) - Posted 7 years ago

“Good customer service”

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(Ben Hollington) - Posted 7 years ago

“Easy on line procedure”

Helpful Report

(Nosiphiwo Mute) - Posted 7 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews