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Van Line Direct Reviews

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

4.6

Based on 2,477 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward van insurance”

(Nosiphiwo Mute) - Posted 4 years ago

“Must say how Maxine dealt with my request was brilliant.. as more awkward than most. Could you please say a big thank you from myself. Regards Chris”

(Maxine Wildschut) - Posted 4 years ago

“Nice and easy.”

(Zinzan Finnucane) - Posted 4 years ago

“Pleased with the service and Cheslin who was dealing with me was very informative and knowledgeable.”

(Cheslin Van Der Heyde) - Posted 4 years ago

“Good communication and things explained well.”

(Taahir Fisher) - Posted 4 years ago

“Professional and reassuring”

(Chloe Adam) - Posted 4 years ago

“Overall a very good service”

(Cheslin Van Der Heyde) - Posted 4 years ago

“Helpful staff”

(Nosiphiwo Mute) - Posted 4 years ago

“It was OK as insurers go!”

(Zinzan Finnucane) - Posted 4 years ago

“Happy with the service”

(Shaufwaan Slamdien) - Posted 4 years ago

“very quick service and communication although the line was very quiet I struggled to hear the person on the other end of the line”

(Taahir Fisher) - Posted 4 years ago

“good service thank you”

(Nosiphiwo Mute) - Posted 4 years ago

“Good.”

(Maxine Wildschut) - Posted 4 years ago

“Very good service”

(Florence Dantjies) - Posted 4 years ago

“Helpfull and polite”

(Sadiqa Manan) - Posted 4 years ago

“Good customer service, many thanks.”

(Ryan Pink) - Posted 4 years ago

“Was a good service”

(Florence Dantjies) - Posted 4 years ago

“Pleased with your help”

(Sadiqa Manan) - Posted 4 years ago

“Excellent customer service!!!”

(Mac Scholtz) - Posted 4 years ago

“easy experience, final automated message was long though.”

(Tasneem Smith) - Posted 4 years ago

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Van Line Direct is rated 4.6 based on 2,477 reviews