Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid online then charged a lot more over the phone would never use again”

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(Richard Clark) - Posted 7 years ago

“Good service with no fuss”

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(Rachel Power) - Posted 7 years ago

“very informative ,new the product and covered all aspects and reasons for the increase”

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(Kululwa.Zitumone) - Posted 7 years ago

“Fast efficient service at a good price .”

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(Millicent Nkwane) - Posted 7 years ago

“I was very impressed with the service I received when asking some more information about a van insurance quote. The advisor was very friendly and was able to clearly answer all my questions. The quote was way cheaper than my current provided and setting it up was so easy too.”

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(Kazi Ahmed) - Posted 7 years ago

“Friendly very helpful”

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(Rachel Power) - Posted 7 years ago

“Good friendly service”

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(Alexandra Pyman) - Posted 7 years ago

“Never answer the phone, have emails asking to call but can never get through. Policy due to be cancelled as I can’t speak to anyone! Worst service I have ever encountered!”

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(Millicent Nkwane) - Posted 7 years ago

“higher price when you go to their site and they contact you”

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(Sadiqa Manan) - Posted 7 years ago

“A new customer and all seems good so far and a friendly sales team many thanks”

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(David LaBorde) - Posted 7 years ago

“Easy service”

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(Kululwa.Zitumone) - Posted 7 years ago

“Very competitive pricing”

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(Anica Mulder) - Posted 7 years ago

“I don’t normally leave reviews, but Anika Mulder was fantastic helping me find the cheapest quote, she called me back when she said she would and made the whole process very easy. Thanks Anika I’ll be using your services again. Tommy cook.”

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(Anica Mulder) - Posted 7 years ago

“Rachel was super helpful.”

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(Rachael Griffith) - Posted 7 years ago

“could not fully understand the accent, and not overly happy that the premium increased”

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(Nosiphiwo Mute) - Posted 7 years ago

“Quick & easy renewal. Excellent Customer Service representative”

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(Ben Avenell) - Posted 7 years ago

“Easy process and helpful staff. Thanks”

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(Millicent Nkwane) - Posted 7 years ago

“Very good”

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(Sadiqa Manan) - Posted 7 years ago

“great service”

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(Millicent Nkwane) - Posted 7 years ago

“Nice and polite. Good to deal with”

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(Florence Dantjies) - Posted 7 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews