Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to navigate web site and verify my details with adviser. Would recommend to anyone.”

Helpful Report

(Sadiqa Manan) - Posted 6 years ago

“Excellent service. Explaining everything very well, would truly recommend this company to my friends & family.”

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(Nosiphiwo Mute) - Posted 6 years ago

“Pretty good had my insurance sorted quick and with an added discount 👍”

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(Taahir Fisher) - Posted 6 years ago

“Service was good and friendly”

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(Miche Otto) - Posted 6 years ago

“Great service so far and great prices Regards Paul Garrity”

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(Florence Dantjies) - Posted 6 years ago

“I was dealt with by Tasher, who was very professional and went out his way to help me. A credit to your company!!”

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(Taahir Fisher) - Posted 6 years ago

“Very pleased with the whole service, I would recommend”

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(Norma Groenewald) - Posted 6 years ago

“Good service and very clear understanding of what was going on”

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(David LaBorde) - Posted 6 years ago

“Very happy with the service received, will definitely be recommending & using again in the future”

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(Sevena Reynolds) - Posted 6 years ago

“Very good and quik service!Very satisfay”

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(Nosiphiwo Mute) - Posted 6 years ago

“Easy too talk too and understand good service and quote would fully recommend”

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(Sevena Reynolds) - Posted 6 years ago

“excellent service, speedy”

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(Sevena Reynolds) - Posted 6 years ago

“Very good service”

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(Shaufwaan Slamdien) - Posted 6 years ago

“Extremely competitive quote for van insurance. Easy process to insure with friendly and helpful staff.”

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(Taahir Fisher) - Posted 6 years ago

“Very helpful and staff go the extra mile to find you something suitable Norma groenewald in particular provided not a 5 star service but a 10 ⭐️ Thanks”

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(Norma Groenewald) - Posted 6 years ago

“The Hand doesn't know what the elbow is doing, consistently given incorrect information then blamed for their errors. Asking for payment and told to email NCB when policy already cancelled at their end. Abrupt and unsympathetic call center, however they call constantly but noone knows who called and specifically why, VERY ANNOYING EXPERIENCE”

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(Norma Groenewald) - Posted 6 years ago

“Very good service. The best yet”

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(Anica Mulder) - Posted 6 years ago

“You tried to give me a excess of £800 instead of £400. I'm still getting emails to say I haven't confirmed my insurance but did this by phone n very confused”

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(Shaufwaan Slamdien) - Posted 6 years ago

“good experience so far”

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(Nosiphiwo Mute) - Posted 6 years ago

“Great job - thanks very much. 10/10”

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(Ben Avenell) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews