Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very efficient and helpful service, answered all queries very satisfactory”

Helpful Report

(Rachael Griffith) - Posted 7 years ago

“Applied inline filling in all the information needed only to be called and have to do it again 3 more times over 45 minutes on the phone to get it completed never again”

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(Montesque August) - Posted 7 years ago

“vary halpful”

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(Rachel Power) - Posted 7 years ago

“Excellent service, great communication and not pushy.”

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(Rachel Power) - Posted 7 years ago

“Happy with Service but not the outcome”

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(Nosiphiwo Mute) - Posted 7 years ago

“patient and friendly despite my slightly disorganised answers. Your operative seemed very competent and clear. I usually dead these kinds of interactions but this was a very pleasant exception”

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(Florence Dantjies) - Posted 7 years ago

“Call anwsered quickly very straightforward”

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(Nosiphiwo Mute) - Posted 7 years ago

“Done a quote online very happy with it and a good quote will recommend line direct to anyone”

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(Millicent Nkwane) - Posted 7 years ago

“Happy to sell insurance to anyone, but won’t answer the phone to paying customers for basics such as sending NC proof! Threatening to charge £35!? What sort of cowboy outfit is this? I shouldn’t read reviews first. I will be reporting to the ombudsman service.”

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(Montesque August) - Posted 7 years ago

“Very good and helpful”

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(Nosiphiwo Mute) - Posted 7 years ago

“So easy 20 mins sorted 🤙”

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(Florence Dantjies) - Posted 7 years ago

“Your representative was very helpful and knowledgeable.”

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(Kazi Ahmed) - Posted 7 years ago

“Friendly staff and fair prices”

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(Millicent Nkwane) - Posted 7 years ago

“good efficient service. no hassle”

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(Tayla Conway) - Posted 7 years ago

“Quick service-- no problems”

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(Zinzan Finnucane) - Posted 7 years ago

“Quick informative and helpful service”

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(Tayla Conway) - Posted 7 years ago

“The lady I spoke to was very helpful, and knowledgeable”

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(Rachel Power) - Posted 7 years ago

“Very good”

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(Richard Clark) - Posted 7 years ago

“First time we’ve used you guys, first impressions are good, hopefully your future customer service will prove to be equally as good! 👍😃”

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(David LaBorde) - Posted 7 years ago

“Very quick and easy. Good customer experience at a fair price.”

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(David LaBorde) - Posted 7 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews