Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very helpfull and a pleasure to deal with”

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(Ben Avenell) - Posted 7 years ago

“Yesterday I had very bad experience with van direct lady not very helpful”

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(Sadiqa Manan) - Posted 7 years ago

“Really helpful and easy to talk to getting everything sorted”

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(Richard Clark) - Posted 7 years ago

“Very professional and clear explanation of all your rights and duties”

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(Millicent Nkwane) - Posted 7 years ago

“Very helpful pleasure to deal with”

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(Alexandra Pyman) - Posted 7 years ago

“Good competitive prices would recommend this company”

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(Alexandra Pyman) - Posted 7 years ago

“Friendly helpful staff. Sorted out any problem i had with no drama.”

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(Anica Mulder) - Posted 7 years ago

“Simple process with helpful staff”

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(Zinzan Finnucane) - Posted 7 years ago

“Pleasant sales person. Answered all our queries. Extremely suited with the price. Hope the after care, if required, is just as good. All in all a pleasurable experience.”

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(Rachael Griffith) - Posted 7 years ago

“Very helpful”

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(Kululwa.Zitumone) - Posted 7 years ago

“Very helpful and a pleasure to deal with”

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(Nosiphiwo Mute) - Posted 7 years ago

“Nice agent to talk to, dealt with my insurance very well thanks”

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(Kazi Ahmed) - Posted 7 years ago

“took ages to get through to speak some as keeped getting cut of or put on hold but once got to speak to some he was was good explained every thing well”

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(Montesque August) - Posted 7 years ago

“Thanks for helping”

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(Annie Mguba) - Posted 7 years ago

“Called straight away very helpful and polite made the policy swiftly and good value thanks for all your help.”

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(Zinzan Finnucane) - Posted 7 years ago

“Only thing had to answer all the same questions a filled in on line”

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(Millicent Nkwane) - Posted 7 years ago

“Very professional and efficient . Everything sorted to our satisfaction would strongly recommend”

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(Rachel Power) - Posted 7 years ago

“Answered all my questions in a polite way. Happy with the service”

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(Kululwa.Zitumone) - Posted 7 years ago

“Paid for my insurance then got a phone call asking if I wanted to complete my quite. Was sent a text saying contact them URGENTLY! Not once but three times,then yet another call asking if I wanted to carry on with my quote. Also the quote increased by £70 so all in all not a great company to deal with”

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(David LaBorde) - Posted 7 years ago

“Very good service, and very helpful on the phone.”

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(David LaBorde) - Posted 7 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews