Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not have been more helpful once I had the right answers to the questions saved me over 200 pounds”

Helpful Report

(Kululwa.Zitumone) - Posted 6 years ago

“Easy to talk to on the phone, and a pleasant manner, plus a very competitive quote.”

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(Jamie Watson) - Posted 6 years ago

“helpful and alert would certainly recommend”

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(Shaufwaan Slamdien) - Posted 6 years ago

“Having spent 20minutes twice to go through what I'd already stated prior to my quote was ridiculous, all the information you state to receive a quote should be quoted against then once the documents are recieved its should be down to the customer to check their documents not go through them over the phone AGAIN SO SO FRUSTRATING,wont be using again”

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(Sadiqa Manan) - Posted 6 years ago

“Very polite and helpful”

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(Tauriq Kannemeyer) - Posted 6 years ago

“Best prices online, staff are really helpful”

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(Rachel Power) - Posted 6 years ago

“Pleased with your help”

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(Sadiqa Manan) - Posted 6 years ago

“Very good service”

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(Norma Groenewald) - Posted 6 years ago

“It was great experience with van linedirect. Ridhwaan Dre yer was really helpful provided me full information about my insurance. I’m very pleased with service. I’ll recommend this company. Thank you very much:) 👍”

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(Ridhwaan Dreyer) - Posted 6 years ago

“Excellent customer service!!!”

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(Mac Scholtz) - Posted 6 years ago

“Very good service”

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(Ben Avenell) - Posted 6 years ago

“Fast and efficient thank you”

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(Miche Otto) - Posted 6 years ago

“no need to hassle clients after they have made a purchase on line and was made to re answer all the questions that I had just answered online, made me very suspicious as no other insurance company does this, really did think that this was a hoax/ scam company”

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(Mac Scholtz) - Posted 6 years ago

“Happy with Mac Schulz but unhappy with the phone verification service. Kept putting me back to main board and when I did speak to someone the same happened 3 times”

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(Mac Scholtz) - Posted 6 years ago

“Very good service 5*”

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(Rachel Power) - Posted 6 years ago

“Taken lot more that i espected”

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(Norma Groenewald) - Posted 6 years ago

“Very happy easy and straightforward service !”

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(Miche Otto) - Posted 6 years ago

“After several times of being transferred from department to department I was starting to lose faith in your company especially as I had only just taken out the policy . However when I was finally transferred to Florence Dantjies she was very helpful and restored my faith in Van Line Direct . Thank you Florence !!.”

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(Florence Dantjies) - Posted 6 years ago

“Great service, great price.”

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(Sadiqa Manan) - Posted 6 years ago

“easy experience, final automated message was long though.”

Helpful Report

(Tasneem Smith) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews